Aladdin COO Office: Client Risk (Tech) Controls-Vice President

About this role

About Aladdin

Aladdin® is a tech platform that unifies the investment management process through a common data language within an organization that enables scale, provides insights, and supports business transformation.

The Aladdin platform serves as the backbone of financial services organization investment process across public and private assets—with an open architecture that offers clients, and ecosystem partners the ability to “plug in” – for flexibility, optionality, and interoperability – where the platform works seamlessly alongside other elements of your investment process and tech stack.

By supporting these functions, the Aladdin platform, eliminates redundant data input, enhances data integrity, significantly reduces operational risk. While simultaneously offering flexibility through an open architecture, deep integrations, and ecosystem partnerships.

About the team

The Aladdin COO Client Risk Controls team interacts with the Aladdin client community to provide assurance regarding our operational and technological controls and mitigate and manage client risk. In addition to our existing client community, the Aladdin COO team demonstrates Aladdin’s operational risk and controls frameworks to prospective clients, playing an integral role with key client stakeholders (e.g. CISO, CTO, CIO).

About the role

As a Vice President, you will work closely across the Aladdin organization to strengthen our incident management framework, as well as integrate new information security features into Aladdin.  Through close partnerships with Aladdin Engineering and Information Security teams, you will be the conduit to communicate incident details, and new client risk controls to the Aladdin client community.  As incidents occur, you will the key point of contact and assist the Aladdin Client Relationship Managers with the appropriate client communication and remediation strategy, including socializing incident remediation with Aladdin engineers and product managers.  Additionally, the role will require the individual to help deploy key Aladdin client risk controls capabilities which includes direct partnership with clients.  Key responsibilities will include:

• Incident Management: Coordinate incident projects for Aladdin clients, coordinating with Aladdin Relationship Managers, ensuring communications to senior leadership are sent and accurate.  Working closely with Aladdin Product teams to ensure key remediation efforts are effectively delivered.
• Define Themes for Client Issues: Collaborate closely with Aladdin Engineering and Product teams to advance current offerings and reduce incidents.
• Escalation Path/Playbook Development: Work with Aladdin Engineering Mission Control and BlackRock Risk Management teams to evaluate the incident escalation path and create a playbook for client incidents.
• Define Future Client Interaction Model: Develop a future Aladdin client interaction model, including new methods of effective incident communication to the Aladdin client community.
• Strategic Technology Client Risk Control Initiatives: Work directly with Aladdin Engineering and the BlackRock Information Security teams to execute strategic technology initiatives (e.g. cyber) to strengthen the Aladdin platform.

About you

The successful candidate will be a highly motivated professional interested in shaping the future of financial technology with a proven track record of interfacing across stakeholders to remediate client incidents. They will enjoy working in a fast-paced environment where they are trusted to work with a high degree of autonomy and responsibility. The candidate will be comfortable working across many partners, including interaction with senior leaders of both BlackRock and our Aladdin client community.

What we are looking for

• 4+ years’ experience in technology with experience working in technical incident management as a plus.
• Excellent verbal and written communication and interpersonal skills, with the ability to influence at all organizational levels and bridge technical perspectives.
• Proficiency in English required; additional languages and prior work experience at a global firm are desirable.

 

For New York, NY Only the salary range for this position is USD$137,500.00 - USD$194,000.00 . Additionally, employees are eligible for an annual discretionary bonus, and benefits including heath care, leave benefits, and retirement benefits. BlackRock operates a pay-for-performance compensation philosophy and your total compensation may vary based on role, location, and firm, department and individual performance.

 

Our benefits