Lead Project/Program Mgmt

Job Description:

This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted.  No relocation is offered.

At AT&T we’re redefining the future of connectivity. At our core is a passion to serve our customers with products and services that create connections, improve lives and allow millions to share the stories and experiences that matter. Our Corporate teams are fueled by innovation and a desire to connect the world in meaningful ways. Join our team and bring your bold ideas, supporting and transforming our business across areas like marketing, finance and more.

The Employee Experience & Development Project Manager is responsible for leading strategic, non-technical projects aimed at improving employee engagement, training effectiveness, and overall workplace experience. This individual will design, execute, evolve, and support programs that support career development, coaching, and skill-building while ensuring alignment with business objectives and frontline needs.

 

Key Responsibilities:

Lead cross-functional projects that enhance employee development, engagement, and workplace culture.

Partner with internal stakeholders across various business units (Retail, Care, Home Experts, etc.) to identify opportunities for improving the employee experience.

Develop strategies and initiatives that support coaching, training, onboarding, and career progression.

Use data-driven insights to assess program effectiveness, measure employee sentiment, and identify areas for improvement.

Collaborate with HR, Learning & Development, and Operations teams to ensure project initiatives are effectively integrated into existing frameworks.

Drive continuous improvement by leveraging employee feedback, market research, and best practices.

Ensure projects are completed on time, within scope, and aligned with company priorities.

Present findings and recommendations to leadership, using strong analytical and storytelling skills.
 

Qualifications:

Strong analytical and problem-solving skills, with the ability to interpret complex data sets and translate insights into action.

Self-starter with a proactive approach to identifying challenges and implementing solutions.

Experience working across multiple business channels, such as Retail, Care, and Home Experts.

Ability to manage multiple projects simultaneously, with a keen eye for detail and execution.

Excellent communication and stakeholder management skills.

Desired Qualifications

Bachelor’s degree in Business, Human Resources, Organizational Development, or related field preferred.
 

PMP Certification is a plus.  Please list Certification on the Application.
 

PowerBI experience is a plus.

Job Contribution: An experienced professional, recognized as an expert, creatively resolving complex issues with broad and in-depth knowledge. Leads significant projects with strategic autonomy, influencing executive decisions. Mentors less experienced staff, implements long-term plans impacting the organization, and frequently collaborates with senior leadership.

Education/Experience: Bachelor’s degree (BS/BA) desired.  5+ years of related experience.

Supervisor: No

Our Lead Project/Program Mgmt earn between $106,100 - $178,200 of TSR. Not to mention all the other amazing rewards that working at AT&T offers. From health insurance to tuition reimbursement and paid time off to discounts on products and services just to name a few. There is a lot to be excited about around here. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
• Paid Parental Leave
• Paid Caregiver Leave
• Additional sick leave beyond what state and local law require may be available but is unprotected
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Extensive employee wellness programs
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessor