Field Clinical Educator, Pacific Northwest

Join us as we transform immunology and deliver medicines that help autoimmune patients get their lives back. argenx is preparing for multi-dimensional expansion to reach more patients through a rich pipeline of differentiated assets, led by VYVGART, our first-in-class neonatal Fc receptor blocker approved for the treatment of gMG, and with the potential to treat patients across dozens of severe autoimmune diseases.

We are building a new kind of biotech company, one that maintains its roots as a science-based start-up and pushes our commitment to innovate across all corners of our business. We strive to inspire and grow our company, our partnerships, our science, and our people, because when we do, we deliver more for patients. 

Roles and Responsibilities:

HCP Education

• Work with both internal and external stakeholders to better understand the current opportunities in the space. Develop strategy and plan to provide clinical education to identified population.
• Apply Field Clinical Educator role-specific clinical knowledge in discussion of product and disease state content, terminology, and concepts with nurses and other health care providers. (e.g., infusion support staff) Educate nurses and other health care providers on adverse event (AE) profiles and appropriate patient management to support the safe and effective use of treatment, consistent with labelling.
• Present on disease state and product at various nurse education events to ensure programming of the specific needs move forward. Any specific treatment questions from nurses and other health care providers regarding adverse events.
• Independently develop practical, high-quality, and creative learning and development solutions to meet individual accounts’ needs.

Patient Education (only post-Rx and with necessary consent)

• Work collaboratively and compliantly with health care providers and other internal  cross functional teams to deliver a positive educational experience for patients.
• Educate patients on disease state, treatment journey, infusion and injection therapy, including preparation and expectations.
• Educate patients on appropriate tools for disease management and adherence as well as answering any targeted questions from patients. (e.g adverse effects, expected outcomes) using approved resources.
• Support local patient educational programs by compliantly coordinating with other internal customer-facing teams (e.g., patient advocacy group meetings). 

Customer Knowledge & Insights

• Demonstrate deep insights into the informational needs of nurses and other health care providers including various segments of nurses and other health care providers and environments (e.g. Community Academic Institutions, Infusion Centers).
• Demonstrate deep insights into key challenges for patients and available patient education and support interventions Customer Focus & Engagement.
• Build credibility and trust during customer interactions by understanding their operational practices, decision-making processes, standards of care, priorities, and potential changes in needs.

Account Planning & Execution

• Develop meaningful nurse education account plans with clear objectives, actions, responsibilities, timelines, and allocation of resources. Develop and implement a routing plan to enhance time and impact in the field.
• Demonstrate written and oral communication skills that support cross functional collaboration and coordination of customers’ needs.

Teamwork & Collaboration

• Demonstrate commitment to the key account management process by sharing perspectives, link customer insights and recommend strategies to integrate perspectives across nurse education solutions. Contribute to and engages with cross-functional team and communities in a highly integrated way.

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Required Qualifications

• Bachelor of Science, Nursing Degree from an Accredited Institution
• 5+ Years Nursing Experience
• 3+ Years Biotech/Pharmaceutical Industry Experience
• Adver