Spanish Bilingual Medical Assistant - eCW

This is a remote position.

• Manage patient scheduling, reminders, rescheduling, and provider calendars

• Handle patient communications (phone, voicemail, text, email, portal)

• Process intake forms, insurance verification, prior authorizations, and referrals

• Maintain accurate EMRs, including operative reports, pathology, labs, imaging, and outside records

• Assist with billing support: charge entry, denial follow-up, pre-authorizations, coordination with billing staff

• Coordinate procedure preparation and follow-up, sending instructions and confirming readiness

• Draft and route letters/forms to patients, referring physicians, and insurance carriers

• Monitor results for timely provider review of pathology, imaging, and lab reports

• Support compliance initiatives including HIPAA adherence and office logs

• Facilitate telehealth workflows and document encounters

• Perform additional administrative or medical office support tasks as needed

• ECW (eClinicalWorks) experience required

• 2+ years handling medical insurance authorizations

• Bilingual in English and Spanish (written and verbal)

• Comfortable managing high call volumes and emails

• Strong multitasking, organizational, and prioritization skills

• Experience in fast-paced medical office settings

• Responsible, dependable, and willing to work extra hours as needed

• Leadership mindset with initiative

• HMO coverage in eligible locations

• Permanent work-from-home

• Immediate hiring