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Regular or Temporary:

Regular

Language Fluency:  English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

This role is an in office role requiring working in office five days per week in the locations listed on the requisition.

This role is responsible for ensuring a client-centric, integrated approach to Small Business delivery across the segment and channels. This includes the development and support of SB sales tools, client leads, and product marketing. This person will work closely with the leaders in assigned delivery channels to drive an integrated SB client experience and lead business integration engagement and program execution for Small Business Banking. Assist direct leader in developing strategic initiatives / roadmap to deliver optimal performance expectations. Partner with assigned channel leaders to understand opportunities to maximize performance, deliver optimal client experience while operating within risk and operational guardrails. Role serves as internal consultant to coordinate execution against high-priority and cross-functional strategic initiatives that involve Small Business Banking, specifically as it relates to delivery channels.

ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. 

1.  Design and implement communication strategies to enhance connectivity and understanding Small Business Delivery Channels 
2. Facilitate cross functional collaboration to align communication efforts to broader business objectives  
3. Form strong partnerships with product leaders, enablement and execution teams to ensure alignment to Small Business Banking 
4. Form strong partnerships with assigned channel leadership at all levels in order to achieve Small Business Banking performance objectives
5. Act as a key coordinator between Small Business Banking to facilitate enterprise requests, communications, special program needs 
6. Manage cross-functional teams and work stream initiatives
7. Utilize market and industry analysis to inform strategic program development and ensure alignment with trends, client needs, and business strategy  

QUALIFICATIONS

Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

•    Bachelor's degree  
•    8 -10 years of banking strategy experience, with focus on consumer lending  
•    Strong experience with communications, program / project management client experience, digital and marketing 
•    Leadership skills and the ability to manage and develop a direct team of individuals 
•    Strategic thinking with the ability to set broad vision and drive execution 
•    Innovative problem-solving skills with experience developing solutions for complex business challenges 
•    Excellent communication skills with the ability to socialize ideas and proposals, influence change, and gain consensus among key stakeholders and senior leaders  
•    Ability to work independently and make sound, data-driven business decisions 
•    Ability to manage multiple priorities and demonstrate adaptability in a highly dynamic environment 
•    Results-oriented and driven to achieve business goals 
•    Ability to develop a culture of collaboration and excellence 
 
Preferred Qualifications: 
•    Advanced degree in a relevant