Crisis First Aid Responder

This is a FULL TIME Role

Who We Are 

Pacific Clinics is California's largest community-based nonprofit provider of behavioral and mental health services and support. Our team of more than 2,000 employees speak 22 languages and are dedicated to offering hope and unlocking the full potential of individuals and families through culturally responsive, trauma-informed, research-based services for individuals and families from birth to older adults. 

Who We Serve  

Pacific Clinics serves children, transitional age youth, families, adults, and older adults. We offer a full range of mental and behavioral health services, foster care and social services, housing, continuing adult education and early childhood education programs to Medi-Cal eligible individuals and families throughout Alameda, Contra Costa, Fresno, Kings, Los Angeles, Madera, Orange, Placer, Riverside, Sacramento, San Bernardino, San Francisco, Santa Clara, Solano, Stanislaus, Stockton, Tulare and Ventura Counties.  

Compensation We Offer

•  The initial compensation for this position ranges from $31.40 - $38.61 per hour.
•  Salary is dependent on commensurate experience above the minimum qualifications for the role and internal equity considerations.
•  The salary may also vary if you reside in a different location than the location posted. 
•  8% License Differential for LMFT, LCSW, LPCC, PsyD. and select Peer Certifications.*
•  7.5% Bilingual Differential for qualified positions*
  
  • must meet company policy eligibility requirements.

Benefits We Offer

•  Benefits eligibility starts on day ONE! 
•  We Offer Comprehensive Medical, Dental & Vision benefits, Voluntary Life Insurance, Flex Spending, Health Savings Account, EAP, and more!   
•  Employer Paid Long-Term Disability & Basic Life Insurance
•  401K Employer Match up to 4%
•  Competitive Time Off Plans (may vary by employment status)
•  Employee engagement and advocacy opportunities to advance our justice, equity, diversity, and inclusion agenda across our Agency and throughout the communities we serve.

About our Program:  TRUST: Is a Mobile Mental Health Evaluation Team that handles psychiatric emergencies for adults with psychiatric or behavioral distress. Program includes a crisis hotline, mobile mental health response and follow-up services

Schedule: Thursday - Saturday 7 am-7:30 pm

JOB SUMMARY 

Under supervision is responsible for responding to community-based crisis situations in county provided vehicle as part of the Trusted Response Urgent Stabilization Team (TRUST).  Works as part of a multidisciplinary field-based response team, deployed to the community. First Aid Responders will work collaboratively with other crisis responders providing primary and secondary client screenings and basic first aid when appropriate. Additionally, they provide crisis de-escalation, psychoeducation, outreach, and linkage to community supports.    

RESPONSIBILITIES AND DUTIES 

• Work with TRUST multidisciplinary team to respond to field-based crisis.  
• Drive the mobile field team van to and from various locations. 
• Provide primary screening focused on medical and psychiatric concerns, not to exceed the scope of training obtained through the American Red Cross Adult CPR/AED/First Aid training. 
• Provide basic first aid not to exceed the scope of the American Red Crisis Adult CPR/AED/First Aid training. 
• Screen/test for COVID-19 and obtain standard vital signs for any client being transported.   
• Provide verbal CPI de-escalation techniques and stabilization services in the community in a clinically and culturally appropriate manner. 
• Participate in community outreach events 
• Complete documentation including but not limited to, incident reports, call summary reports, community outreach summaries, physical screening forms 
• Maintain confidentiality and HIPAA compliance; always protect sensitive data. 
• Transport clients to appropriate level of care