Consumer Accounting Supervisor

Lead the Consumer Accounting Refund Processing Team.  Ensure the team processes transactions timely to meet state and internal guidelines. Oversee refund, negative balance and unclaimed property processes and reconciliations. 

PRINCIPAL RESPONSIBILITIES

Monitor refund, negative balance, and suspense processes to ensure transactions are processed timely.      

Monitor unclaimed property due diligence letter process to ensure letters and check reissues are processed timely according to state guidelines.    

Use problem solving skills to resolve issues escalated by team members.        

Provide process improvement guidance for all processes and procedures.        

Monitor department email inboxes to ensure responses are being sent timely.      

Work with the team manager to help set team goals.    

Perform other duties, as assigned.    

MINIMUM REQUIREMENTS

EDUCATION:  Associate's                FIELD OF STUDY:  Accounting or Finance

EXPERIENCE:  2-3 years in an Accounting role

KNOWLEDGE, SKILLS, ABILITIES, AND OTHER ATTRIBUTES:

• Knowledge of basic accounting principles.
• Strong process improvement and problem-solving skills.
• Ability to work in a fast-paced, data intensive environment.
• Ability to work well in a team, in and out of the department.

PREFERRED QUALIFICATIONS

EDUCATION:  Bachelor's                 FIELD OF STUDY:  Accounting or Finance

EXPERIENCE:  1-2 years in a lead or supervisory role

KNOWLEDGE, SKILLS, ABILITIES, AND OTHER ATTRIBUTES:

• Knowledge of state unclaimed property filing process
• Intermediate Excel skills
• Knowledge of Workday Financials a plus

Starting Compensation

Annual Salary: $68,640.00 - $75,799.00 (Amount based on office location, relevant experience, skills, and competencies)

If you are wondering why you should work for us, here is something to help you decide:

• Pay and Bonuses: Earn a competitive salary. All employees are eligible for monthly incentives or annual bonus.

• Career Progression: Grow at MCM with paid training and development programs – including our very own MCM Academy – as well as a promote-from-within philosophy.

• Reward and Recognition: We are committed to honoring great results – ranging from informal accolades to formal company-wide awards and prizes like all-inclusive vacations.

• Tuition Assistance: Pursue a degree or coursework related to your current role, or the role you are striving for.

• Healthcare Insurance: Take advantage of comprehensive healthcare plans and options to ensure your continued health, plus fitness membership reimbursements, weight watchers, our wellness rewards Program and more.

• Volunteering Opportunities: Enjoy up to eight hours of paid time off each year to volunteer. We also offer volunteer grants and matching financial donations, up to US$ 2,500 per employee annually.

• Retirement Savings: Build a strong financial foundation and reach your goals for the future. With all the effort you invest in us, we’re proud to invest in you.

• New Family Support: Celebrate your new arrival with company paid leave, new parent flex time, and child back-up care options.

• Team-building: Enjoy experiences that inspire bonds with your colleagues through a wide range of company-sponsored team-building events, such as holiday celebrations and department outings.

• Work-Life Balance: Enjoy paid and floating holidays, as well as generous paid-time-off.

Our compensation and benefits programs were created with an 'Employee-First Approach' focused on supporting, developing, and recognizing YOU.  We offer a wide array of wellness and mental health initiatives, support volunteerism, and environmental efforts, encourage employee education through leadership training, skill-building, and tuition reimbursements, and always strive to provide promotion opportunities from within.

About Us

Headquartered in the United States, Encore Capital Group (Encore) is a publicly traded international specialty finance company operating in various countries around the globe. Through our businesses - such as Midland Credit Management and Cabot Credit Management - we help consumers to restore their financial hea