Senior Software Engineer - Fullstack

Uniphore is one of the largest B2B AI-native companies—decades-proven, built-for-scale and designed for the enterprise. The company drives business outcomes, across multiple industry verticals, and enables the largest global deployments.  
  
Uniphore infuses AI into every part of the enterprise that impacts the customer. We deliver the only multimodal architecture centered on customers that combines Generative AI, Knowledge AI, Emotion AI, workflow automation and a co-pilot to guide you. We understand better than anyone how to capture voice, video and text and how to analyze all types of data.  
  
As AI becomes more powerful, every part of the enterprise that impacts the customer will be disrupted. We believe the future will run on the connective tissue between people, machines and data: all in the service of creating the most human processes and experiences for customers and employees.   

Job Description:
 

About the Role: 

We are looking for a Senior Full Stack Engineer to join our Customer Data Platform (CDP) team. This team maintains Uniphore’s CDP, enabling enterprises to activate and analyze customer data at massive scale. 

You’ll work on performant user interfaces that help users explore data, design personalized experiences, and orchestrate customer journeys. This is an opportunity to shape the future of AI-powered customer engagement through thoughtful design and seamless user experiences. 

Responsibilities: 

• Develop and Evolve Core UI Features  
  Lead the design and implementation of scalable, intuitive user interfaces that empower enterprise users to configure data pipelines, manage identity resolution, and activate campaigns seamlessly. 

• Innovate with Agentic CDP Features 
  Create intelligent, AI-powered user interfaces that simplify complex workflows and enable smarter, faster decision-making for data analysis and campaign orchestration. 

• Contribute to the Future of GenAI-Powered UX 
  Help define a new class of user experiences by designing intuitive interfaces for intelligent agents and generative AI tools that streamline enterprise workflows. 

• Modernize UI Frameworks and Optimize Performance  
  Drive the evolution of our front-end stack by adopting modern frameworks (e.g., React, TypeScript), improving load times, responsiveness, and overall application efficiency at scale. 

• Drive Self-Service Platform Capabilities 
  Enhance user autonomy by building flexible tools for pipeline configuration, access control, identity resolution, and data exports. 

• Collaborate Across Functions and Conduct UX Reviews  
  Partner closely with design, product, and backend engineering teams to deliver cohesive, user-centric experiences. Contribute to UX reviews and ensure design consistency and usability across the platform. 

• Mentor and Contribute to Design Direction  
  Provide guidance and mentorship to other front-end engineers, while influencing design system architecture and ensuring engineering best practices are followed. 

Must Have Skills: 

• 5+ years of experience designing, building, and operating high-scale, mission-critical cloud-based production systems. 

• Strong proficiency in React, TypeScript, and modern JavaScript (ES6+), with experience building complex, scalable web applications. 

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