Chief Operating Officer (1473)

Position Title:

Chief Operating Officer (COO)

Location:

San Francisco

Department:

Finance/Operations/HR

FLSA Status:

Exempt

Reports To:

Chief Executive Officer (CEO)

Revision Date:

August 2025

About Us

The pretrial stage is a critical juncture in the larger criminal justice process; whether or not someone gets out of custody after arrest is a major determinant of the ultimate outcome of the case, as those who remain in jail are  more likely to face a conviction than those who are released. In addition, the presumption of innocence and constitutional protections against excessive bail are two of our most foundational legal principles. Despite these facts, and against the backdrop of mass incarceration nationwide, jail populations in San Francisco and across the country are disproportionately composed of pretrial individuals. 

We work to address this critical issue by providing alternatives to pretrial incarceration. By doing so, the San Francisco Pretrial Diversion Project does its part to prevent unjust harm and unnecessary incarceration. Rather than languishing behind bars, newly arrested people can be released to our services to receive care, support, case management, and referrals to outside treatment providers. Our services are diverse and wide ranging in recognition of the many needs that justice involved people may have. Further, San Francisco has been the seat of new bail reform initiatives in California, which has afforded us the opportunity to continue to grow and build on our 45 years of experience overseeing pretrial services in the City and County.

Summary

The Chief Operating Officer (COO) is directly responsible for developing and executing the internal operational strategies necessary to achieve the goals and objectives of San Francisco Pretrial Diversion Project (SF Pretrial). The COO must have the skills, sensitivity, and personal confidence to align their skills with the strengths that each member of the Executive Team brings to our mission. It’s essential that the COO partners with the Executive Team in cultivating joint creativity and ingenuity while implementing efficient and effective systems to increase the productivity and efficiency of the organization through daily planning, implementation, management and oversight.

The COO will directly supervise Human Resources, Operations and Finance administrators and will serve a variety of roles and responsibilities when critical positions are vacant. The COO, in partnership with the Executive and Leadership Teams, is responsible for financial and operational management, strategic planning, and implementation. In addition to the strategic components, the COO will be charged with developing and implementing policies and procedures in Finance, Human Resources, IT, government and private funding contract reporting and compliance, and general operations.

This is an outstanding opportunity for an executive with combined nonprofit and private sector experience in finance and operations, coupled with a solid track record of driving growth and profitability.

Essential Duties and Responsibilities

Strategy, Vision and Leadership

• Provide a strong day to day leadership presence for the organization

• Develop a fiscal performance management process that measures and evaluates progress against goals for the organization

• Advise the Executive and Leadership Teams on Operations, Human Resources, IT, financial planning, budgeting, cash flow, and potential investment priorities

• Maintain continuous lines of communication with the CEO and Executive Team, keeping the