Senior Salesforce Administrator

About Remote

Remote is solving global remote organizations’ biggest challenge: employing anyone anywhere compliantly. We make it possible for businesses big and small to employ a global team by handling global payroll, benefits, taxes, and compliance. Check out remote.com/how-it-works to learn more or if you’re interested in adding to the mission, scroll down to apply now.

Please take a look at remote.com/handbook to learn more about our culture and what it is like to work here. Not only do we encourage folks from all ethnic groups, genders, sexuality, age and abilities to apply, but we prioritize a sense of belonging. You can check out independent reviews by other candidates on Glassdoor or look up the results of our candidate surveys to see how others feel about working and interviewing here.

All of our positions are fully remote. You do not have to relocate to join us!

What this job can offer you

This is an exciting time to join Remote and make a personal difference in the global employment space as a Senior Salesforce Administrator, joining our Revenue Operations, Processes & Systems team.

What you bring

• Experience customizing on the Salesforce platform including creation of scalable solutions using custom objects and fields, custom metadata, advanced Flows, Slack integrations, reports, dashboards, validation rules, etc.
• Experience playing a technical lead role in a Sales Operations, Revenue Operations, Business Operations or Business Systems team or projects.
• Strong experience with some enterprise API tools such DataLoader and Workbench.
• Experience in the gathering of user requirements and translation into technical requirements
• Highly desirable to have experience with HubSpot, Drift, Outreach, ZoomInfo, Zendesk.
• Hands on, proactive, blame-free style of working
• Experience owning and driving a project from concept to production, including proposal, discussion, and execution.
• Jump in and own short range Sales efficiency projects, having real impact on Sales performance.
• Process change and improvement action plans
• You are a team player with the ability to work independently and take ownership.
• Writes and speaks fluent English
• It's not required to have experience working remotely, but considered a plus

Key Responsibilities 

• Communicate, ensure adoption and enforce best practices, procedures, and security protocols
• Document current processes and controls, new system requirements and the creation of applicable testing scenarios for enhancements and system updates
• Gather internal team requirements and work with external partners and vendors on Salesforce implementation.
• Maintain and administer sales systems
• Build enhancements with Salesforce.com configuration such as workflow rules, validation rules, process builder and lightning components.
• Interpret and analyse business requirements submitted on change requests for processing and ensure proper requirements have been detailed for the change and that business review and approval is captured
• Support user training, by collaborating with Sales Enablement, to ensure all functional users understand the application capabilities and how they are expected to perform their roles

Practicals

• You'll report to: Manager, Revenue Operations - Centers of Excellence - CRM, Systems and Tools
• Team: Sales Enablement & Operations
• Location: LATAM or APAC
• Start date: As soon as possible

Remote Compensation Philosophy

Remote's Total Rewards philosophy is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries.

At first glance our salary bands seem quite wide - here is some context. At Remote we have international opera