Security Officer

                    

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

                        

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

                                    

Job Title

Security Officer

                        

Location

Akron

                    

Facility

Akron General Medical Center

                     

Department

Security-Cleveland Clinic Akron General

                      

Job Code

K17000

                     

Shift

Days

                       

Schedule

6:30am-2:30pm

                       

Job Summary

                         

Job Details

Join us at Cleveland Clinic Akron General Hospital where we have been providing world-class care to our community for over 100 years. Here, we strive for patient-centered care and comfort with our collaborative team of healthcare professionals. We are committed to serving the community and treat our patients as family.

Our goal of delivering exceptional services and care goes far beyond the clinical setting. We also have a responsibility to keep our patients, visitors, caregivers and staff safe and secure. As a Security Officer, you will play an essential role in this mission. Here, you will be part of a team driven by a passion to protect, integrity and mutual support.   

This role is compelling because it provides clear opportunities for professional growth and long-term career progression within a highly respected and professional team. It offers valuable development through regular collaboration with our Police Officers, giving you deeper exposure to advanced security operations by observing and learning from their daily work. While the position is a Security Officer role, it also presents the unique advantage of informal mentorship from Police Officers, delivering a growth experience that extends well beyond traditional security duties.

A caregiver in this position works days from 6:00 a.m. – 2:30 p.m. with rotating weekend and holiday requirements.

A caregiver who excels in this role will:  

• Perform proactive monitoring of timely responses to potential/actual security threats. 

• Deter vandalism, theft, and property abuse through routine patrols of all hospital property to include inside areas as well as all parking lots and decks. 

• Protect patients, visitors, and caregivers by providing escorts and eliminating safety hazards.  

• Enforce Cleveland Clinic facility policies (e.g., parking regulations, visitation policies, drug enforcement, tobacco free/smoking policy, etc.). 

• Maintain knowledge of and follow policies and procedures regarding alarms and emergency/disaster preparedness plans. 

• Facilitate planned drills and simulations. 

• Complete mandatory education and training in order to maintain organization and department-specific competencies and requirement to include de-escalation training provided by department within the first 6 months of hire, taser training and certification within the first year and as required after.  

• Provide information and assistance to caregivers and visitors to promote their safety on the premises. 

• Conduct Emergency Department metal detector searches using a magnetometer and/or hand-held scanning devices. 

• All patients and visitors entering the Emergency Department will be searched and all bags, backpacks, briefcases, knapsacks, purses, or parcels will be placed on a table and searched. The Security Officer will want all new admissions to the Emergency Department, inclusive of the belongings and/or the patient as appropriate. When completed, this activity must be called in to dispatch via radio to be logged. 

Minimum qualifications for the ideal future caregiver include: 

• High School Diploma or GED 

• Ohio Valid Driver’s License (VDL) and eligible insurance 

• One year of experience in Criminal Justice, Private/Public/Military Security and/or related law enforcement fields OR Ohio Peace Officer Training (police) Academy Certification 

Preferred qua