Revenue Cycle Operations Manager

R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration.

The Revenue Cycle Operations Manager will leverage your managerial experience to develop members of the team to exceed expectations and achieve project objectives. This leader will take the initiative to seek customer buy-in and develop a partnership to execute change.
In this role, the successful candidate will exhibit judgment in adjusting communication style and effectively motivate the team to achieve desired results.

Responsibilities:
• Challenges the best practices and seeks opportunities to drive process improvements.

Responsible for pre-service and post-service authorizations for Surgery, radiology, HSD, and Infusion services.
• Own management decision regarding daily operations within assigned hospital(s).
• Partner with customer executive management team collaborating on detailed reviews of facility-wide financial and operational metrics.
• Identifying and capitalizing upon opportunities for process, cost, and patient satisfaction improvement.
• Demonstrate an ability to gain buy-in and drive change across an entire client department including leadership and staff.
• Engages team to drive to meet and exceed performance targets.

Required Qualifications:
• A Bachelor’s Degree and demonstrated academic achievement
• 5-8 Years of Revenue Cycle Management experience – with at least 2 years of management experience
• Strong understanding of Revenue Cycle Operations within a Hospital setting and/or demonstrated, relevant domain knowledge
• Leadership Skills – Strong communication and leadership skills, while acting as a role model and coaching team members in R1’s core values
• Interpersonal Skills – The ability to establish oneself as a peer and trusted partner for our client counterparts
• Change Management – The ability to help counterparts through difficult transitions to a new process, workflow, or situation
• Motivation / Drive – Successful candidates will have a desire for continuous learning. Self-starting and going beyond what is asked to take on new challenges and create innovative solutions
• Tenacity /Grit – This role will require getting deep into details and performing very granular reviews and extensive process shadowing. While this work can be tedious, it is foundational to success
• Analytical Skills – Understanding of complex Excel and Access and/or simple SQL and Visual Basic are a plus
• More important is mathematical / analytical aptitude and a desire to invest the time to learn

Desired Qualifications:
• Master’s Degree.
 

For this US-based position, the base pay range is $69,556.00 - $114,234.05 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.

This job is eligible to participate in our annual bonus plan at a target of 10.00%

The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.

Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package.

R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic pro