Senior HR Operations & Total Rewards Services Specialist
AmplifonAbout the role
Amplifon is the global leader in the retail hearing care industry. Over 20,000 professionals in 26 countries, coming from more than 100 different nationalities, work every day in a global network of 9,500 points of sales to empower thousands of people to rediscover all the emotions of sound. In Amplifon we believe people are the most important component of our success. Only through investment in talent engagement, professional development, and recognition, our people can express their potential and build a fulfilling career.
We are currently looking for a Senior HR Operations & Total Rewards Services Specialist for our office in Łódź.
This role plays a key operational and advisory function, ensuring compliant, efficient, and high-quality HR administration while acting as a subject-matter expert for HR operations, payroll coordination, and workforce reporting.
Key Responsibilities:
Own and oversee end-to-end HR administration processes, ensuring full compliance with labor law, GDPR, internal policies, and audit requirements.
Manage employee lifecycle documentation (contracts, amendments, certificates, terminations, civil law contracts) and advise managers on procedural requirements.
Govern time, attendance, absences, medical checks, and OHS compliance within HR systems.
Act as the main HR Operations partner for the external payroll provider, validating inputs, resolving discrepancies, and coordinating with Finance.
Administer employee benefits programs and act as an escalation point for benefits-related topics.
Prepare monthly HR reports and analyses (headcount, absences, turnover, working time, personnel costs, forecasts), translating data into actionable insights.
Contribute to HR process development, standardization, documentation, and continuous improvement initiatives.
Support HR Business Partners, managers, and junior HR staff through expertise sharing and operational guidance.
Requirements:
University degree in HR, Law, Administration, Economics, or related field.
5–7+ years of experience in HR administration / HR operations, with independent ownership of employee lifecycle processes.
Strong practical knowledge of labor law, HR compliance, payroll coordination, and GDPR.
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