Banquet Captain - Limelight Snowmass

Company Description

Owned and operated by Aspen Hospitality, Limelight Hotels are your home base in the places you want to explore most. The contemporary properties are set in the heart of authentic outdoor and urban communities, and each hotel is deeply connected to its surroundings – offering a unique adventure for every guest. The guest experience is an intentional journey and the elevated, yet unpretentious nature of the stay allows guests to feel nurtured and at ease. A constant across all properties is a commitment to sustainability, unmatched hospitality, and access to an Adventure Concierge to ensure a memorable stay. Limelight’s pet-friendly hotels are located in Aspen, Colorado, just steps from the downtown core; Snowmass, Colorado, offering ski-in/ski-out access to the mountain; Ketchum, Idaho, near the base of Sun Valley’s famed ski area and walking distance to town; and in Downtown Denver, Colorado, adjacent to Union Station. Two new Limelight Hotels are slated to open in Mammoth, California, and Boulder, Colorado in 2025. Learn more at www.LimelightHotels.com.

Job Description

Position Summary 
The Banquet Captain supervises and assists in the service of banquet functions. Serve guests in a friendly, professional manner according to Food and Beverage and operational standards. This position reports to the Food & Beverage Manager.

Job Posting Deadline
Applications for this position will be accepted until April March 30, 2025.

Essential Job Functions/Key Job Responsibilities
•    Oversee the set-up of functions including checking of the physical layout of the room, providing the servers with the proper set-up information and posts updated function sheets in the banquet kitchen 
•    Conduct pre-service meetings with staff and delegate duties to banquet servers and bartenders during set-up and break down of events 
•    Attend monthly department meetings and weekly banquet event order (BEO) meetings to review BEO’s 
•    Properly close all banquet checks and complete the captain’s logbook at the completion of the function
•    Report all incidents to the Banquet Manager
•    Oversee the service of the function to ensure the success of the function and staff adherence to all service
•    Meet individual group/event contacts and make him/herself accessible to the contact for any need that may arise 
•    Oversee the breakdown of all events and ensure the proper removal and storage of company linen, props and specialty china 
•    Prepare and post daily assignments for servers including specific times for set-up completion and start of service for each event 
•    Ensure the proper care, security and maintenance of company equipment through proper supervision of service personnel 
•    Prepare daily payroll statistical reports
•    Other duties as assigned

Qualifications

Education & Experience Requirements 
•    High School Diploma or equivalent required 
•    Three years in food and beverage service preferred 
•    Serve Safe Certification preferred 

Knowledge, Skills & Abilities  
•    Proficient knowledge of industry trends and best practices 
•    Detailed knowledge of internal processes, workflows, and decision-making protocols 
•    Proficient knowledge in company policies and procedures 
•    Skills in leading a team, providing direction, and motivating employees to reach their goals 
•    Ability to mediate and resolve conflicts effectively to maintain team cohesion 
•    Proficiency in planning, managing, and executing projects within scope and deadlines 
•    Ability to prioritize tasks and manage time effectively 
•    Previous experience with computer programs such as Microsoft Office or POS systems preferred
•     Ability to notice and address small discrepancies in work or customer feedback 
•    Ability to make informed decisions quickly, considering both short-term and long-term impacts 
•    Ability to handle difficult customer interactions and ensure high levels of satisfaction 
•    Ability to manage multiple priorities and projects simultaneously without sacrificing quality 
•    Ability to complete tasks and projects delegated by supervisor and assist other departments as business volumes and staff levels demand 

Additional Information

Work Environment & Physical Demands 
•    Ability to reach, crouch, kneel, stand, bend or be on your feet for extended periods of time  
•    Regularly work in wet, cold, hot conditions requiring the use of protective apparel/equipment to prevent exposure to the elements and may be required to walk on slippery and uneven surfaces  
•    Must be able to frequently lift, push or pull up to 50 lbs. indiv