At HCSC, we consider our employees the cornerstone of our business and the foundation to our success. We enable employees to craft their career with curated development plans that set their learning path to a rewarding and fulfilling career.

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Job Summary

Within the Data & Analytics Solutions division, the Strategic Initiatives & Partnerships team at HCSC has a history of providing innovative solutions/products that consistently beat the expectations and needs of our business customers. As we look to continue to grow and enhance our data and analytics offerings, we are in search of a Senior Manager to lead our Business Excellence team. This function leads advancing our data-driven culture model and enhancing the experience of data and analytics employees by designing enterprise data and analytics education programs as well as more technical training and professional development opportunities. Using thought leadership and critical thinking skills, this position will drive collaboration across data, analytics and technology teams at various leadership levels. This position includes management of a team of analysts and consultants with high visibility in the division. A part of the Data & Analytics Strategic Initiatives and Partnerships team, this role is key to successful evolution and elevation of the value story of Data & Analytics at HCSC.

Job Description/Key Responsibilities:

· Owning the enterprise data & analytics education objectives;

o partnering with Data Science and AI teams, corporate communications, HR Learning and Dev and other stakeholders to deliver content,

o identifying opportunities to share learning activities for an enterprise-wide audience

o   monitoring and measuring adoption of program components

· Broadening the existing development model for data and analytics employees; enhance content and reach of messaging; partner with L&D on content and tooling

· Building the data and analytics talent strategy; planning and execution to meet strategic objectives

· Running cross-functional collaboration forums at various levels to ensure data and tech teams are in lockstep; piloting new programs and tools for engagement and collaboration

· Leading the data & analytics internship, new grad and other engagement programs; evaluating program effectiveness and identify opportunities for improvement

· Driving the D&A new employee onboarding program

· Designing and delivering data and analytics events

· Influencing leaders across various divisions

· Leadership and day to day management and development of a team of employees and contractors
 

Required Skills and Experience:

· Bachelor degree with 6 years* experience in analytics, business intelligence, or support function OR 8 years* experience in analytics, business intelligence, or support function

· Experience directly managing a team with multiple employees

· Experience with enterprise content and document management tools, disciplines, and processes, including Microsoft SharePoint

· Experience with project and budget management

· Leadership, change management and communications experience

· Experience managing multiple, medium-to-large, cross-functional teams or projects

· Business and financial acumen

· Strategic /analytical thinking and creative ability

· Experience utilizing a project methodology and associated deliverables

· Verbal and written communication skills, with the ability to present and discuss technical information in a way that establishes rapport, persuades others, and gains understanding across all areas and levels of the organization

·  Negotiation, management, and strategic problem-solving skills

Preferred Skills and Experience:

· Master’s Degree in business administration or data and analytics-related field

· Experience in establishing engagement programs contributing to the development of high performance teams (may include onboarding, talent development, talent strategy, etc)

· Data and analytics experience

· A track record of independently delivering programs from inception to adoption and measurement

· Strong project management skills – ability to define needs and then design, fine-tune, and make recommendation for solutions

· Experience managing early-in-career talent

· Three (3) or more years of experience in a client-facing role producing final deliverables

· Proficiency in Microsoft applications, including Word, Excel, PowerPoint

Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

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