Medical Assistant, Certified- Bariatric Navigator-Greensboro, NC (Commitment Bonus Eligible)

 

Duke Health Integrated Practice is an exceptional, multi-specialty physician practice encompassing 140 clinics across North Carolina. We attract and retain premier medical professionals with competitive compensation, benefits, and a nurturing work atmosphere that unites passion and purpose.

Learn more about us: https://dhip.dukehealth.org/about-us

 

MEDICAL ASSISTANT, CERTIFIED - Central Carolina Surgery Greensboro

 

Job Location:

1002 N Church St, Greensboro, NC 27401

 

$7,500 Sign-On Bonus Eligible | Paid out in 2 equal installments over 12 months in 6-month increments (6 months and 12 months).

**Only new hires who have not worked for Duke University Health System in the past 12 months (at the time of offer) are eligible to receive the sign-on bonus.**

 

Job Summary:

We are seeking a Medical Assistant, certified or registered for our Central Carolina Surgery office located in Greensboro, NC  to be responsible for the daily coordination of all bariatric patients both pre-operatively and post-operatively.  Schedules appointments, verify insurance benefits, obtains prior approval, and manages the day-to-day functions in a manner that is consistent, timely, and compliant with all practice regulatory requirements.

 

Job Duties: 

• Responsible for fielding all bariatric patient phone calls and emails in a timely manner on a daily basis, no less than 36 hours
• Responsible for receiving all incoming information packets from potential bariatric patients
• Responsible for reviewing packets for insurance and practice criteria and then forwarding as necessary to physician for review
• Responsible for insurance verification and benefits
• Responsible for extensively checking all benefits for exclusions in patient insurance for bariatric surgery
• Responsible for completing the patient flow sheet to ensure accuracy and completion of all patients
• Responsible for making referral appointments to include initial, pre-op, post-op and multidisciplinary appointments before surgery
• Responsible for retrieving and receiving of any incoming medical records for bariatric patients and distributing to physicians
• Responsible for obtaining all pre-authorizations before surgery
• Responsible for collection of all co-payments, deductibles and out-of-pocket expenses before surgery
• Responsible for communicating effectively all appointments, costs and answering any bariatric questions as necessary with patients
• Responsible for ongoing data entry in data outcome research products
• Responsible for explaining the bariatric seminar and process
• Responsible for making patient charts and files as necessary
• Responsible for sending packets of information to patients as necessary
• Responsible for maintaining knowledge of all insurance carrier guidelines and specific criteria related to bariatric surgery
• Responsible for documenting in the appropriate bariatric tracker as required
• Responsible for attending all staff meeting
• Responsible for bariatric seminars as needed
• Responsible for complying with all confidentiality standards of practice and all HIPAA standards
• Responsible for other duties that may be assigned
• Some local travel may be required

 

Job Eligibility Requirements:

• Graduation from accredited Medical Assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) strongly preferred.
• High school or GED graduation required.
• Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required
• Knowledge of bariatrics preferredc
• BLS required