Front Office Representative

Company Description

About Us:
Story Lane Box is a growing company that provides curated, personalized subscription boxes with unique storytelling experiences. Our mission is to offer high-quality, immersive products that delight our customers and bring stories to life in creative ways. We pride ourselves on excellent customer service and fostering a warm, welcoming environment for both our team and our clients.

Job Description

Job Description:
We are looking for a friendly and organized Front Office Representative to be the face of Story Lane Box at our Detroit location. In this role, you will handle front office duties, greet clients, answer inquiries, and manage various administrative tasks. The ideal candidate is a people person who thrives in a customer-facing role and enjoys multitasking.

Responsibilities:

• Greet and welcome clients and visitors with a positive attitude.
• Answer, screen, and forward incoming phone calls.
• Manage appointments and maintain office calendars.
• Provide basic information to customers and clients in person and over the phone.
• Perform administrative tasks, such as data entry, filing, and maintaining records.
• Keep the front office area tidy and professional at all times.
• Coordinate with other departments to ensure efficient workflow.

Qualifications

Skills Required:

• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Proficiency in Microsoft Office Suite and office management software.
• Ability to maintain a positive attitude in a fast-paced environment.
• Customer-service oriented with attention to detail.
• Previous front desk or administrative experience is preferred.

Additional Information

Benefits:

• Competitive salary ranging from $47,000 to $55,000.
• Health, dental, and vision insurance.
• Paid time off and holiday leave.
• Career advancement opportunities.
• Friendly and supportive work culture.

If you are an outgoing, detail-oriented individual who enjoys working with people, join Story Lane Box as a Front Office Representative and help create memorable experiences for our clients!