Customer Services Representative

Description

Perricone Farms, a leading citrus juice supplier located in Beaumont, CA, is seeking a Customer Service Representative to join our team. This is fast-paced position which offers long-term, consistent employment with a competitive benefits package, including but not limited to Health, Vision, Dental, Life and 401K.

Pay Rate: $20 - 22 per hour

Shift / Hours:  Monday – Friday @ 8:00 am to 5 pm (Full Time; 8 hour/day); possible weekend work (if needed)

Job Duties:

Customer Service Coordinator may rotate through various job duties including but not limited to:

• Grow private label and branded retail sales in conjunction with company’s sales and marketing team’s vision and goals
• Acquire new retail customers as well as grow sales with current customer base
• Call on national and independent retail accounts with, & without, regional sales reps to increase distribution, sales and brand awareness
• Provide accurate and timely information necessary to improve business, including pricing, promotions, sales trends and other competitive activity as well as a reasonable action plan.
• Communicate and manage sales within all layers of management team (Executive, Procurement, Sales, and Quality).
• Identify new business opportunities, including new accounts, partnerships, events and promotions.
• Assist with development and execution of retail sales programs and marketing promotions. Present and clearly communicate programs to customer’s and regional sales team.
• Help develop strategic and tactical plan for achieving sales & profitability goals. Anticipate trends, develop forecasts and budgets, and offer strategic plan for expanding sales and distribution.
• Align customer needs with production capabilities to grow sales and minimize costs
• Provide leadership team with regular reports such as sales by market, SKU, key account performance, and weekly project updates.

Requirements

Job Qualifications

• Minimum 5 years’ experience in a regional or national account manager position.
• Proven work experience as a National account manager.
• Demonstrable experience in negotiating and meeting clients’ requirements.
• Sales background with demonstrated history of sales performance.
• Solid grasp of sales metrics, performance measures, and technical indicators.
• A thorough aptitude for analysis and strategy.
• Excellent interpersonal and client-relations skills.
• Dynamic and creative problem-solving abilities.
• A strong client-focused mindset.
• Strong Communication Skills.
• Availability to travel as needed.