MC Support Coordinator, Centralized Resource Planning Team

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary

Responsible for supporting call outs nationwide, workbrain payroll corrections for the fleet, and administrative tasks. The MinuteClinic Support Coordinator must be able to process call outs in a timely manner and understand the dynamic work environment and unique staffing of retail health clinics. The Support Coordinator will work with their direct supervisor, region coordinators, and field leaders to analyze workbrain payroll corrections related to staffing & scheduling. The Support Coordinator will be required to provide weekend coverage and will require scheduling flexibility to work part-time 20 hours over 4-5 days with work hours varying between 6 AM – 9 PM. 

 

Required Qualifications

Knowledge of Workforce Scheduling Practices  

Deadline oriented 

Attention to Detail 

Critical Thinker 

Problem Solving 

Customer Service 

Negotiator/Influencer 

Ability to work independently or with others in a fast paced environment (in-person or virtually) 

 

Ability to prioritize/organize work 

Proficient with Microsoft Windows 

Comfortable navigating web based applications sites; use of related scheduling software systems in the past preferred.  

Ability to see the big picture  

Ability to Communicate Effectively with all levels (Providers, SPMs, ADs, Leadership) 

Change Management 

Integrity 

Positive Attitude 

Education
High School Diploma

Anticipated Weekly Hours

20

Time Type

Part time

Pay Range

The typical pay range for this role is:

$17.00 - $31.30

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: