Technical Training, Senior Associate

Responsibilities

Peraton is seeking a Senior Technical Training Associate to support the Defense Health Agency (DHA) who is committed to medical excellence, health care improvement and ensuring military personnel are ready to perform combat operations and humanitarian missions at home and abroad. You’ll provide information technology technical and program management expertise to Defense Health Networks and their Medical Treatment Facilities (MTF). The Market Technology Integration Office (MTIO) Division delivers the Geographic Service Leads (GSL) model to the Military Health System (MHS) CIOs. Through the GSL model, the division provides Program Management Support, Enterprise Resource Planning and Management, Enterprise Schedule Management, Performance Management, Change Management, Technical Support Services, Financial Management, and Internal Communications support to the MTFs within their health network/geographic market.

 

The Technical Training, Senior Associate is responsible for the following but not limited to:

• Prepares and modifies training modules, artifacts, videos, and other materials to meet the latest mission requirements as established by the customer.
• Trains personnel through formal classroom (in person and virtual) courses, workshops, and seminars.
• Develops, updates, and maintains innovative computer-based training materials, courses, and systems in support of the DHA and J-6 mission.
• Develops tests and visual aids, conducts training classes, and develops criteria for evaluating effectiveness of training activities.
• Keeps abreast of training and development research: learning theory, motivation theory, and new materials, methods, and techniques.
• Conducts research to develop and revise training courses, and uses knowledge to recommend training strategies, establish training approaches, and prepare appropriate training materials.
• Conducts peer reviews of all training content to ensure accuracy and quality in accordance with DHA’s professional certification and development requirements.
• Manages a feedback system to capture data and metrics from participants and uses that information to constantly improve the training program.
• Manages professional certification training, validation, and verification systems supporting local Information Technology staff at MTFs and OLB sites and PEO MS / CIO J-6 personnel.
• Collaborates with other training offices and functions on training initiatives and standards as required by DHA.
• Researches and recommends training venue locations for live, in-person classroom training.
• Plans training venue logistics, organizes training events, and produces travel, lodging, and venue cost projections and documentation using DHA-required templates.
• Plans and executes equipment requirements for training venues including performing setup, configurations, testing, equipment maintenance, break down and travel logistics.
• Other tasks as assigned. 

 

Work Hours: Monday-Friday 0900-1700 (flexible). 

Travel: able to travel for training events and customer meetings.

 

Qualifications

Required qualifications:

• Bachelor’s degree and 2 years’ experience, and High School Diploma and 6 years of experience.
• Demonstrated ability designing and delivering programs to train all levels of personnel.
• Experience training personnel through formal classroom (in person and virtual) courses, workshops, and seminars.
• Knowledge of the use of Microsoft Office products, Adobe training and related applications.
• Ability to work with stakeholders to assess potential risks.
• Ability to translate business requirements into non-technical and technical documents.
• Skilled in identifying and addressing client needs, actively participating in client discussions and meetings; preparing concise, accurate documents.
• Must be organized, self-motivated and able to multitask in a fast paced and dynamic work environment.
• Demonstrated ability to excel both independently and as a team member in a lively, collaborative environment.
• Location: San Antonio, TX - hybrid telework or remote (with customer approval)
• Must be U.S. citizen and be able to obtain a Tier 1 (T1) Public Trust Clearance

Desired qualifications:

• ITIL 4 Foundation Certification preferred.
• Adobe Certified Professional preferred.
• Adobe Captivate
• Prior DoD experience; Defense Health Agency or Military Health System experience a plus.

Benefits:

 

At Peraton, our benefits are designed to help keep you at your best beyond the work you do with us daily. We’re