Part-Time Program Support Assistant - Youth Programs and Lifelong Learning Institute

Working Title: Part-Time Program Support Assistant - Youth Programs and Lifelong Learning Institute

State Role Title: Administrative Office Spec II

Position Type: Part-time - Wage / Part-time Salaried

Position Status: Part-Time

 

College/Division: School of Professional & Continuing Education

Department: 100092 - Non-Credit Events

 

Pay Rate: Hourly

Specify Range or Amount: $16.00/hour

 

Is this a JMU only position? No

Is this a grant-funded position? No

Is this a Conflict of Interest designated position? No

 

Beginning Review Date: 10/2/2024

 

About JMU:

JMU is a publicly funded university with a beautiful campus and a supportive community that is committed to preparing students for the future. JMU offers several perks to all employees including:
• A Tuition Waiver Program that allows employees to have tuition waived for undergraduate and graduate level courses taken at JMU.
• Free Access to the University Recreation Center (UREC): Employees can enjoy facility access and program registration privileges at UREC and University Park. This includes the climbing wall, equipment centers, and group exercise studios.
• A variety of voluntary benefits such as Pet Insurance, Identity Theft and Legal Protection Plans, and several other supplemental benefits.
• Holiday Breaks: The university is granted 12 holidays a year.
• Talent Development Trainings: The Talent Development department offers a wide variety of personal and professional trainings, eligible for all employees to join.

Visit our Benefits site to learn more about the benefits that James Madison University offers to part-time employees!

 

General Information:

JMU’s School of Professional & Continuing Education collaborates with individuals, business, and communities through transformative educational programs and experiences. SPCE offers a range of programs, including youth camps, adult degree completion, professional and workforce development, and lifelong learning, as well as partners with academic units across JMU to support a number of online or off-campus degree and certificate programs. This part-time role will provide essential support to SPCE’s Youth Programs and the Lifelong Learning Institute (LLI). The ideal candidate will assist with a variety of programmatic, logistical, and administrative tasks to ensure the successful execution of events, courses, and activities across both programs. This role requires strong organizational skills, attention to detail, and the ability to manage multiple tasks simultaneously.

 

Duties and Responsibilities:

For SPCE’s Youth Programs:
• Program Logistics: Coordinate logistics such as facility reservations, catering orders, transportation bookings, and supply purchases.
• Marketing & Promotion: Support marketing efforts through social media platforms and tools like Marketing Cloud. Assist with promoting upcoming events and courses to the community.
• Onsite Program Management: Assist with onsite activities including student/parent check-in and check-out, managing event flow, delivering materials to classrooms, and addressing participant needs during events.

For SPCE’s Lifelong Learning Institute:
• Registration & Course Management: Assist with registration logistics, including creating name tags for participants, preparing instructor login credentials, and responding to inquiries from members.
• Program Support: Assist with course-related logistics, including making copies of course materials for instructors, processing transportation reservations for LLI trips, and helping coordinate with course committee chairpersons.
• Communication & Coordination: Liaise with course instructors, committee members, and other stakeholders to ensure smooth delivery of courses and events. Communicate changes, updates, or additional information as needed.

 

Qualifications:

• Strong organizational and multitasking abilities.
• Proficiency in using marketing and communication tools (e.g., social media platforms, Marketing Cloud).
• Excellent communication skills, both verbal and written.
• Ability to work independently and as part of a team.
• Customer service experience would be beneficial, with the ability to engage professionally with student