Scheduled Hours

40

Position Summary

The Pediatric Complex Care Clinic provides a medical home for children with complex health conditions from birth to adolescence, helping families coordinate both acute and chronic care with WashU subspecialty providers, therapists and home care services.

The Clinical Nurse Coordinator is responsible for coordinating the care of medically complex pediatric patients.

Job Description

Primary Duties & Responsibilities:

• Performs and documents assessment of the patient/family (biophysical, psychosocial, developmental, cultural, spiritual and environmental); collects and analyzes data from the medical record in order to coordinate patient care.
• Triages patient calls and MyChart communications. Provides appropriate counsel and education to patients/family regarding disease process and symptom management.
• Maintains medical records requiring appropriate and timely recording of patient information.
• Consults with members of the health care team, adjusting nursing care processes as indicated to ensure optimal patient outcomes.
• Assists the health care provider with examinations, procedures, prescription refills, and other processes related to direct patient care.
• Coordinates patient care, orders diagnostic tests, conveys findings to physician, coordinates patient appointments, and assists with referrals to outside sources; reviews, completes and submits documents as required by outside sources.
• Acts as liaison and team leader by facilitating communication and coordination of care between patients, families, and health team members.
• Other duties as outlined in specialty-specific job responsibilities.

Working Conditions:

Job Location/Working Conditions

• Normal office environment
• Exposure to blood-borne pathogens
• Requires protective devices
• Patient care setting
• Direct patient care setting

Physical Effort

• Typically sitting at desk or table
• Typically standing or walking
• Typically bending, crouching, stooping
• Occasional lifting (25 lbs or less)

Equipment

• Office equipment
• Clinical/diagnostic equipment

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.

Required Qualifications

Education:

A diploma, certification or degree is not required.

Certifications/Professional Licenses:

The list below may include all acceptable certifications, professional licenses and issuers. More than one credential, certification or professional license may be required depending on the role.

Basic Life Support - American Heart Association, Basic Life Support - American Red Cross, Registered Nurse - Illinois Department of Financial and Professional Regulation, Registered Nurse - Missouri Division of Professional Registration

Work Experience:

Nursing (2 Years)

Skills:

Not Applicable

Driver's License:

A driver's license is not required for this position.

More About This Job

Required Qualifications:

• Graduate of an accredited nursing program with two years of nursing experience.
• Current RN licensure in the state of Missouri and/or Illinois, depending on location, in accordance with the Compact Act.
• Basic Life Support Certification or obtains certification within one month of employment. Online BLS certifications, those without a skills assessment component, are not sufficient to meet the BLS requirements.

Preferred Qualifications

Education:

No additional education unless stated elsewhere in the job posting.

Certifications/Professional Licenses:

No additional certification/professional licenses unless stated elsewhere in the job posting.

Work Experience:

No additional work experience unless stated elsewhere in the job posting.

Skills:

Clinical Experience, Clinical Research Coordination, Clinical Research Management, Clinical Research Methods, Clinical Research Operations, Continued Learning, Critical Thinking, Customer Empathy, Database Management, Effective Written Communication, Electronic Health Records (EHR), Epic EHR, Oral Communications, Patient Care, Patient Care Plans, Prioritizatio