Senior DevOps Engineer/ Senior Site Reliability Engineer

Technical/Operational/Functional Expertise:

• Work with team to plan, design and deploy cloud technologies

• Develop, Modify, Support and maintain AWS based components through Infrastructure as Code and automation

• Design and implement cost control strategies.

• Enhance availability and incident management by implementing self healing of solutions based on alerts

• Continuously improve the monitoring and alerting capabilities, enabling us to be proactive instead of reactive

• Support day to day operations, measuring, monitoring, and troubleshooting

• Participate in on-call  rotation with mindset of automating and improving

• Design and maintain Custom monitoring dashboards for DEV/OPS/Support

• Create and maintain Cloud Operations processes and procedures

• Enhance our fault tolerance and high availability strategy

• Enhance cloud elasticity through automatic provisioning and destruction of services based on demand

• Collaborate with our product development teams to engineer creative solutions or solve complex challenges.

• Responsible for creating processes and training engineers on common cloud administration tasks
   

Leadership:

• Strong interpersonal communication skills and the ability to communicate with customers, vendors and partners, and across all levels of the organization

• Explaining issues and presenting clear strategies around automation and cloud deployments across business units within the sector

• Leading team and sector initiatives in infrastructure and server management

Your goals will include:

• Meeting and achieving goals for Key Performance Indicators, Service Level Agreements and Operating Level Agreements

• Maintaining high levels of system uptime

• Increasing the percentage of monitoring detected service disruptions

• Creating, Defining, Managing, Tracking and Improving processes to ensure effective services are being provided

What Skills & Experience You Should Bring

• 5+ year of experience working within AWS

• 5+ years of experience with monitoring solutions (Newrelic, PagerDuty, AWS)

• 7+ years of experience in the IT field

• 7+ Years of experience supporting Windows

• 7+ Years of experience supporting Linux OS (CentOs, Amazon Linux, RHEL)

• Familiarity with container technologies, like Docker, Kubernetes, ECS, EKS.

• Scripting experience preference for PowerShell, Bash

• Experience with ticketing systems (Jira preferred)

• Knowledge of storage technologies (SAN, Cloud, Enterprise)

• Experience working in a virtualized environment (VMWare preferred)

• Must have strong problem-solving and troubleshooting skills (over the majority of ISO/OSI). 

• Familiarity with continuous deployment methodology and other common DevOps tools including Git, Jenkins

• Proficient with configuration management and provisioning tools (preferably Ansible and Terraform)

• Knowledge in networking technologies & Cloud specific Network assets

• Ability and flexibility to be on-call for escalations and support, migration and deployments

Additional Preferred Qualifications:

• Experience or familiarity with Security Certifications such as PCI, SOC2, ISO 27001, FISMA/FedRAMP and HIPAA a plus

• Any AWS certifications

• Familiarity with ITIL is a plus

• Database experience (Oracle,PostgreSQL) is a plus

• Application Support (Tomcat, Java) is a plus

• Experience with Active Directory or other domain management is a plus

• Azure exposure is a plus<