Subject Matter Expert (SME) - AI Data Analysis for HR
Ziplines EducationAbout the role
About Ziplines
Ziplines Education is a category-leading education company that partners with universities to deliver industry-focused certificate courses that prepare professionals for today’s digital-first workforce. Each year, we have the opportunity to help thousands of career advancers build the knowledge, skills, and credentials they need to move their careers forward. 92% of learners would recommend our programs, and our net promoter score is consistently in the excellent range. Together, we empower adult learners to confidently pursue the career they’ve always wanted.
About you
You bring at least 7 years of experience in Human Resources, with 2+ years of progressive work using AI tools to analyze and present survey, workforce, and people ops data to support HR decision making. You have a point of view on what learners need to succeed in using AI in the HR discipline, and you’re able to break concepts down and make them accessible to beginners. As a SME for our online course module, you'll have the opportunity to shape our AI for HR curriculum, ensure we’re teaching what matters most, share your expertise with career advancers, and guide them toward achieving their goals.
SME role objectives
Create compelling, relevant, industry-aligned courses that give learners what they need to advance in their field
Record authentic, engaging videos illustrating AI for HR concepts and showing learners how to use AI/HR technologies and tools.
Inspire learners, build confidence in their capabilities, and help them understand how AI is impacting the world of HR
Optimize learner engagement, learner retention, and learner success
Our learners
Our learners are driven professionals from diverse fields. Some are just beginning to explore new career opportunities, while others are looking to deepen their expertise. What they all share is a strong desire to acquire new skills that will help them advance their careers—whether that’s stepping into a new role, earning a promotion, or excelling in their current position.
Our courses
Each week, learners:
Complete on-demand online content created by industry experts (that’s you!) featuring scenario-based learning, industry context, expert videos, and best practices (6-7 hours)
Apply their skills via a hands-on “Playbook” project that you help create (1-2 hours)
Attend a live session to learn from a different industry expert alongside their classmates (2 hours)
Get extra support by connecting with classmates on Slack or reaching out to our Learner Success team for support
As a SME, you’ll collaborate with our Learning Experience Design team to shape the on-demand content and the Playbook, ensuring that the topical coverage, scenarios, videos, and applied skills are relevant and industry-aligned. Our designers will also ask for your input and review on the live session agenda. Most importantly, you’ll record authentic, engaging videos that make learners feel like they have a supportive, savvy guide to using AI in HR.
Your duties and time commitment
Overall Time Commitment: 35 - 40 hours over 6 weeks.
Week 1: Kickoff meeting with learning experience designer, review and refine module outline, clarify schedule.
Weeks 2 through 5: 1-2 working sessions with learning experience designer. These sessions will focus on mapping out lessons, exercises, and video content. In-between working sessions, you and the designer will work in parallel to flesh out the content and develop detailed outlines for the videos.
Week 6: Record and upload your videos.
Week 7: Review the module and give feedback.
How We Support You
You’re partnered with an experienced learning designer. Our designers understand our course format, our learners, and our goals, and can help you bring your knowledge to life.
You’re not starting from a blank page. Our learning experience designer will come in with a draft outline covering key topics, technologies, and learning objectives. Together you’ll revise and refine this to reflect your insights and experience.
Our video and slide production team will make you look amazing. When you record, your videos will probably have pauses while you look at your notes and bobbles where you say “cut that, let me try again.” That’s what post-production is for! In addition, we have a talented team of slide designers who step in to illu
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