Senior Manager, Partner Programs & Analytics

About Us:
We are the leader in human-centric cybersecurity. Half a million customers, including 87 of the Fortune 100, rely on Proofpoint to protect their organizations. We’re driven by a mission to stay ahead of bad actors and safeguard the digital world. Join us in our pursuit to defend data and protect people.

How We Work:
At Proofpoint, you’ll be part of a global team that breaks barriers to redefine cybersecurity, guided by our BRAVE core values: Bold in how we dream and innovate, Responsive to feedback, challenges, and opportunities, Accountable for results and best-in-class outcomes, Visionary in future-focused problem-solving, Exceptional in execution and impact.

Senior Manager, Partner Programs & Analytics 

About the Role 

We are seeking a detail-oriented and execution-driven Senior Manager of Partner Programs & Analytics to support the backbone of our global partner ecosystem. This role focuses on building and maintaining partner programs, delivering accurate analytics, documenting processes, and driving operational excellence to enable predictable growth and partner success. You will work closely with Channel Sales, Channel Operations, IT, and Partner Programs teams to ensure seamless operations and data-driven decision-making. Additionally, this role will lead strategic projects that uncover new market opportunities and deliver actionable insights to accelerate channel growth. 

Key Responsibilities 

1. Partner Insights 

• Leverage partner data and systems to uncover trends, performance gaps, and growth opportunities. 

• Define and prioritize business requirements for tools and integrations that enhance partner experience and operational efficiency. 

• Ensure data integrity and alignment across partner platforms and CRM to enable accurate reporting and actionable insights. 

• Identify white space market opportunities and develop data-driven recommendations to expand partner coverage and accelerate revenue growth. 

• Lead strategic projects that provide tools, resources, and insights to empower channel sales teams in achieving growth objectives. 

2. Analytics & KPIs 

• Own reporting on partner program performance, pipeline health, and key growth metrics. 

• Design and maintain dashboards in Salesforce and BI tools to provide visibility into KPIs across regions and partner segments. 

• Deliver actionable insights to channel leadership to inform strategic decisions and optimize partner programs. 

• Support QBRs, advisory councils, and partner program execution with accurate data and operational guidance. 

3. Process Optimization 

• Develop and maintain comprehensive process documentation for channel partner programs. 

• Standardize workflows for partner onboarding, incentives, and compliance to ensure consistency and scalability. 

• Enable adoption through training and communication of updated processes and tools across internal teams. 

• Collaborate with IT and cross-functional teams to resolve issues and maintain smooth operations. 

4. Incentive Management & Compliance 

• Oversee operat