Senior Facilities Manager

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Join us as a Senior Facility Manager and lead the charge in transforming retail facilities across Northern/Mid-California! This is a 100% remote position; however, candidates MUST reside in the Northern California area to be considered.

This is your opportunity to take ownership of an impressive portfolio of 245-350 retail locations spanning over 1.1-1.4 million square feet, while building and inspiring a dynamic team of 4-5 Facility Managers. As the strategic single point of contact reporting directly to the IFM Retail Director, you'll drive operational excellence, foster team growth, and make a tangible impact on retail experiences across one of California's most vibrant markets.

If you're a motivated leader who thrives on managing large-scale operations and developing talent, this role offers the perfect blend of strategic oversight and hands-on leadership that will accelerate your career in facilities management.

Here is some of your day:

• Lead and manage facility operations team - Provide strategic leadership, vision, and guidance to operations, maintenance, utility, and manufacturing support functions while managing performance outcomes of assigned staff
• Champion safety culture - Establish and maintain a "Safety First" environment by improving safety performance, raising awareness levels, and transforming safety behaviors across all staff and partners
• Ensure comprehensive compliance - Maintain adherence to portfolio-wide initiatives, lease agreements, and all local, state, and federal regulations governing facility operations
• Manage third-party relationships - Interface with landlords and property owners to ensure contract compliance, deliver accurate reporting, and resolve critical tenant relations issues
• Oversee financial management - Prepare, submit, and manage facility budgets aligned with client objectives, track variances, ensure recovery processes, and support the collection of management fees and reimbursements from third-party tenants
• Drive service excellence - Deliver facility services according to established standards, processes, and procedures while coordinating information and program implementation across assigned facilities and geography
• Develop and retain talent - Execute comprehensive team management, including staff development planning, succession planning, growth initiatives, and participation in compensation planning processes
• Perform additional duties as assigned to support organizational objectives

Here is who we are looking for:

Required

• Facilities Management Background - Previous experience in facilities management operations
• Leadership Excellence - Demonstrated ability to lead teams effectively with strong relationship-building and interpersonal skills, including proven people management experience and success
• Communication Mastery - Exceptional verbal, written, and presentation skills with the ability to engage stakeholders at all levels
• Problem-Solving Expertise - Strong analytical and critical thinking abilities with a proven track record of resolving complex operational challenges
• Customer Service Focus - Established history of delivering outstanding internal and external customer service experiences
• Business Acumen - Solid understanding of standard business and accounting practices with knowledge of financial operations
• Technical Proficiency - Advanced Excel skills with demonstrated ability to analyze data, create reports, and derive actionable insights

Preferred

• ​A bachelor's degree or higher

Estimated total compensation for this position:

120,000.00 – 140,000.00 USD per year

The total compensation range is an estimate and not guaranteed. An employment offer is based on an applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data .

Location: