Central Fill Mail Team Lead

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

Key Responsibilities: 

• Maintain production workflow of mail, HD, & specialty in accordance with daily goals 

• Act as primary point contact for Wegmans Mail Support Center & Specialty Managed Care Team 

• Facilitate the daily mail/HD/specialty team operations, ensuring daily mail/specialty work is accomplished. 

• Operate as the point of contact for customer’s issues concerning the mail/HD/specialty business. 

• Assist with general support of pharmacy operations when necessary  

• Adherence or compliance of policies and procedures/ SOPs  

• Develop new SOPs 

• Communicate with peers and supervisors about operational concerns and assist in resolving these concerns  

• Planning and organizing work assignments for employees  

• Perform Central Fill operations when necessary, such as order filling, replenishment, receiving, put-away, reclamation processing, cycle count process, dispensing, sorting, shipping and returns processing  

• Lead smaller work teams to drive continuous improvement 

• Assure employees adhere to Site Security, Safety Guidelines and Standard Operating Procedures  

• Communicate consistently regarding operational success and issues with managers and employees  

• Provide performance feedback to supervisors about employee performance maintaining that information is confidential at all times.  

• Retrieve supplies needed to carry out work assignments  

• Provide training to peers as needed  

• Assist in comment form research and communication for mail and logistics related concerns 

• Adhere to and promote the company’s Shared Principles (I2CARE & ILEAD)  

• Maintain effective communication across all functional lines.  

• Provide peer support and mentoring to fellow employees, identify training opportunities as needed. 

• Maintain confidentiality when necessary 

• Partner with mail and inventory teams to bring in product to support mail order scripts and assist in coordinating responses to Wegmans on tracker/backorder items as needed. 

• Act as back-up for Mail Team Lead & support production when necessary.