Channel Account Manager- Michigan

Who we are:

Hi! We’re Carbyne and we are on a mission to help emergency call centers save lives every day. As the leader in emergency collaboration technologies, we’re building a platform that brings game-changing capabilities to people in crisis, such as live video, instant chat, and location tracking. Our platform unifies the flow of life-saving information to emergency call centers, so they can handle emergencies faster than ever, and get to the right people, in the right place, at the right time. We currently provide services to over 400 million people in over eight countries worldwide, and partner with Google, Cisco, Amazon, and Microsoft to deliver life-saving technologies. Want to join our mission-driven team? Read on. 

Headquarters: New York City, New York

Current Headcount: 160 People and counting….

Carbyne Website

Recent Press

Techcrunch article: Carbyne raises $56M Series C

As the Channel Account Manager (CAM), you will develop and execute strategies to drive sales and market share through effective management of the Carbyne Channel Partners. 

Qualified CAM candidates will demonstrate a strong understanding of the public sector market with an emphasis on the Public Safety segment.  Will possess outstanding oral and written communication skills, and the ability to work in a fast-paced environment across a matrixed organization. 

You will work closely with internal teams and external partners to ensure the successful implementation of channel programs and initiatives.

Here's what you will be working on:

Partner Management:

• Onboard, train, and support channel partners to ensure a clear understanding of products/services and sales enablement process.
• Monitor and evaluate partner performance, providing feedback and implementing improvements during monthly status reviews.

Strategy and Planning:

• Collaborate with Carbyne and Channel Partners' sales and marketing teams to develop strategies aligned with overall business objectives.
• Create and implement channel plans, including sales targets, marketing initiatives, and promotional activities.

Sales Enablement:

• Provide sales teams and channel partners with the necessary tools, resources, and training to maximize sales effectiveness.
• Analyze market trends and competitor activities to identify growth opportunities.

Performance Analysis:

• Track and analyze key performance indicators (KPI’s) to assess the effectiveness of channel strategies.
• Prepare forecast reports on channel performance and present findings to senior management.

Collaboration:

• Work cross-functionally with product development, marketing, and other teams to ensure seamless coordination and execution of channel initiatives

Requirements

• Bachelor’s degree in business, marketing, or a related field.

• 5-7 years of proven experience in channel management, sales, or a similar role.
• Excellent communication and interpersonal skills.
• An analytical mindset with the ability to interpret data and make informed decisions.
• Ability to work independently and with a cross-functional team.

Benefits

• Comprehensive medical, dental, and vision insurance

• 401k, matching up to 4% of your salary
• Parental Leave Policy
• Unlimited vacation days
• Sick days
• Competitive options plan
• Reimbursement for commuter expenses (if you work in the office)
• Health and Wellness Benefits
  

Our Promise:

Carbyne believes that every person has a right to equal employment opportunities without discrimination due to race, ancestry, place of origin, color, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, marital status, family status, disability, pardoned record of offenses, or any other basis protected by applicable law.  We also strive for a healthy and safe workplace and strictly prohibit harassment of any kind.