Senior Product Owner

At MCG, we lead the healthcare community to deliver patient-focused care. We have a mission-driven team of talented physicians and technical experts developing our evidence-based content and innovating our products to accelerate improvements in healthcare. If you are driven to enhance the US healthcare system, MCG is eager to have you join our team. We cultivate a work environment that nurtures personal and professional growth, and this is a thrilling time to become a part of our organization. With dynamic roles that offer meaningful impact, you'll be able to fully realize your potential. Plus, you'll enjoy world-class benefits and the security, stability, and resources of our parent company, Hearst, with over 100 years of experience.

As a Senior Product Owner (SPO), you are responsible for leading roadmap execution and delivery of a cohesive, high-quality experience across the MCG Indicia Provider Utilization Management (UM) solution suite. This role serves as a senior voice of the customer and business within Agile delivery teams and partners closely with Product Manager to translate product strategy into well-defined, executable initiatives that bring new and innovative capabilities to market. Operating with a high degree of autonomy, the Senior Product Owner drives complex, cross-product initiatives and supports the successful introduction of differentiated solutions that address evolving customer and market needs. This role bridges strategic intent and tactical delivery, ensuring innovations are scalable, compliant, and aligned with MCG’s long-term product vision. 

 

You Will: 

• Own and evolve the delivery roadmap for the Indicia Provider Utilization Management (UM) suite in close partnership with Product Manager 

• Translate strategic product initiatives into clearly defined epics, features, and user stories aligned to business outcomes and customer value 

• Serve as the primary decision-maker for backlog prioritization, sequencing work to maximize business impact, customer outcomes, and delivery efficiency 

• Manage and coordinate multiple product backlogs across two or more Agile teams, ensuring alignment to strategic priorities, dependencies, and delivery timelines 

• Lead backlog refinement and progression of user stories across teams, maintaining readiness, clarity, and consistent acceptance criteria 

• Apply SAFe® (Scaled Agile Framework) principles to support cross-team planning, dependency management, and execution across Program Increment (PI) cycles 

• Partner with Release Train Engineers, Engineering Leads, and Product Manager to support PI Planning, cross-team alignment, and delivery forecasting 

• Lead discovery and solution definition for complex, cross-product initiatives and integrations within the Indicia suite 

• Collaborate with customers, strategic partners, clinical experts, engineering, UXD, and implementation teams to deeply understand workflows to create and validate solution designs 

• Translate customer, market, and business insights into detailed feature definitions, including user workflows, diagrams, and acceptance criteria to clearly communicate intent to design and engineering teams 

• Serve as the primary product stakeholder throughout the feature development lifecycle, ensuring solutions meet acceptance criteria and are ready for client delivery 

• Ensure the conceptual, functional, and technical integrity of delivered solutions across the Indicia suite 

• Accept or reject completed work based on defined acceptance criteria, quality standards, and business readiness 

• Partner with Product Manager during Early Adopter and pilot phases, supporting solution readiness, customer engagement, and development of market- and user-facing artifacts 

• Monitor early-stage feature adoption using qualitative and quantitative data, identifying risks or deviations from expected outcomes and recommending course corrections as needed 

• Support commercialization efforts, including internal enablement, client-facing demonstrations, and solution positioning 

• Lead strategic customer and partner interactions related to delivered featu