Become a part of our caring community and help us put health first
 

The Senior Business Systems Analysis Professional who is part of the System Optimization team, is responsible for driving efficiency and optimizing processes across multiple procurement systems. This role involves identifying areas for improvement, collaborating with cross-functional teams, and leading process enhancement initiatives to align business objectives with system functionality, ensuring optimal performance and integration across the procurement landscape. The Senior Business Systems Analysis Professional performs analyses of systems, business, process and user needs, documentation of requirements, cost/benefit analysis and translation into proper system requirement specifications.

Driving efficiency and optimizing processes across multiple procurement systems, including Coupa, Icertis, Salesforce, Oracle, and other related platforms. Identifies areas for improvement, collaborating with cross-functional teams, and leading process enhancement initiatives to align business objectives with system functionality, ensuring optimal performance and integration across the procurement landscape. Begins to influence department’s strategy. Makes decisions on moderately complex to complex issues regarding technical approach for project components, and work is performed without direction. Exercises considerable latitude in determining objectives and approaches to assignments.

Key Responsibilities: 

• Lead and implement process improvement initiatives across procurement systems (Salesforce, Coupa, Icertis, Oracle), focusing on automation, optimization, and standardization.
• Collaborate with Procurement, IT, and Finance teams to identify inefficiencies, streamline workflows, and enhance system performance.
• Analyze current processes and workflows, identifying areas for system improvements and implementing changes to reduce bottlenecks and enhance efficiency.
• Serve as a liaison between business users and technical teams, translating business needs into system requirements.
• Maintain up-to-date documentation on processes, workflows, and system configurations.
• Provide expertise on procurement systems, guiding end users on best practices and system utilization.
• Participate in system upgrades, testing, and the implementation of new features, ensuring seamless transitions for business users.
• Lead backlog grooming and prioritization efforts, ensuring key business needs are addressed efficiently.
• Monitor system performance through KPIs and provide regular reporting to leadership on efficiency gains and process improvements.
• Support project management efforts for procurement system optimization, ensuring key deliverables are met on time.
• Mentor and guide junior team members on process improvement methodologies and system capabilities.

Use your skills to make an impact
 

Required Qualifications

• Bachelor's degree or equivalent combination of education and experience

• 5 or more years of experience in systems management, deployment (with business focus), implementation and program management

• 3 or more years of technical experience in data reporting

• 3 or more years of technical process automation, project management, data analysis

• 2 or more years of Source to Pay, Procurement, Finance working experience.

• Strong experience with SharePoint Design and Workflow, Oracle, SQL, Coupa, Salesforce, Contract management software, SaaS applications

• Experience working with big and complex Source to Pay systems environments, Finance and AP teams

• Experience with tools such as Microsoft PowerBi, Tableau, Qlik for creating data visualizations

Additional Information

SSN Alert Information

Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions on how to add the information into your official application on Humana’s secure website.

Interview Format

As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.

Work-At-Home In