Freight Forwarder, Cruise

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DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers.  Read more at www.dsv.com

Location: USA - Miami, 122nd St 

Division: Air & Sea 
Job Posting Title: Freight Forwarder, Cruise - 109642 
Time Type: Full Time

 

Freight Forwarder, Cruise

 

As a Freight Forwarder in the Cruise Department at DSV, you will play a key role in coordinating the transportation of goods and supplies for cruise industry clients. You will be responsible for managing shipments, coordinating with carriers, and ensuring smooth logistics operations to meet the unique requirements of the cruise sector.

 

Duties and Responsibilities

• Arrange and coordinate the transportation of supplies, equipment, and provisions for cruise ships, ensuring timely delivery to ports of call.
• Communicate with carriers, airlines, and freight forwarders to secure transportation capacity and negotiate rates.
• Prepare and manage shipping documentation, including bills of lading, shipping manifests, customs documentation, and export AES filing.
• Ensure compliance with regulatory requirements and industry standards.
• Facilitate customs clearance processes for international shipments, including coordinating with customs brokers and ensuring accurate declaration of goods.
• Monitor inventory levels of supplies and equipment to support cruise operations.
• Coordinate with warehousing and distribution teams to maintain adequate stock levels and minimize shortages.
• Serve as the main point of contact for cruise clients, providing assistance, updates, and solutions to meet their logistics needs.
• Address inquiries, concerns, and requests in a timely and professional manner.
• Coordinate logistics activities, including freight forwarding, warehousing, and distribution, to ensure seamless supply chain operations.
• Track shipments, monitor transportation schedules, and address any delays or issues proactively.
• Ensure the accuracy and integrity of shipments through quality checks and inspections.
• Implement corrective actions and process improvements to enhance service quality and efficiency.

 

Skills & Competencies

• Strong knowledge of complete process of ocean export and/or air export
• Experience in handling export shipments for cruise lines, and/or marine logistics
• Excellent communication and interpersonal skills.
• Proficiency in using freight forwarding software and systems.
• Ability to multitask, prioritize tasks, and work effectively under pressure.
• Excellent communication skills and the ability to manage high‑volume, fast‑paced export operations.
• Strong attention to detail, accuracy in documentation, and ability to prioritize under pressure.

 

Preferred Qualifications

• 2–3 years minimum of experience in ocean and/or air export freight exports within the cruise or maritime logistics industry.
• Understanding of cruise line supply-chain processes, port operations, and turnaround time requirements.

 

Language skills

• Fluent in English (oral and written)

 

Computer Literacy

• Proficient in using Microsoft Office suite (Word, Excel, Outlook).
• Familiarity with freight forwarding software and systems, such as CargoWise or Flexport.

 

 

At Will Employment

DSV Air & Sea Inc. employees are