Temporary IT Assistant

 

 

⚡️Why Altium?

Altium is transforming the way electronics are designed and built. From startups to world’s technology giants, our digital platforms give more power to PCB designers, supply chain, and manufacturing, letting them collaborate as never before.

• Constant innovation has created a transformative technology, unique in its space
• More than 30,000 companies and 100,000 electronics engineers worldwide use Altium
• We are growing, debt-free, and financially strong, with the resources to become #1 in the EDA industry

About the role: 

The Temporary IT Assistant is a customer service role responsible for ensuring all requested IT needs are met in a brisk, efficient manner, allowing Altium colleagues and customers to proceed in their own tasks with the equipment and answers they need. This is a full-time position with a three-month timeframe.

 A day in the life of our {Job Title}: 

• Assists in setting up IT and AV equipment for trainings, meetings, and executives, including presentations and conferences
• Must be willing to help relocate office desks
• Assists in office relocation duties
• Provides first-line support either by Jira Helpdesk, phone, email, or in person
• Processes equipment requests, machine and peripheral setups, office desk setup (imaging/reimaging, configuring, shipping)
• Provides basic troubleshooting, repair and maintenance for computer equipment (e.g. computers, laptops, printers, and other network devices)
• Acts as a customer liaison for the computing operation, communicating, resolving, and/or initiating the resolution of problems and concerns
• Provides administrative support to the IT Department, including asset tracking, record maintenance, scheduling conference rooms and shipping management.
• Maintains inventory of IT equipment and peripherals; orders and receives shipments (supplies, various equipment, etc.)
• Other duties as assigned

Who We’re Looking For:

• Minimum 1 year in a customer service role
• Preferred 1 year experience in a related IT or technical role
• Basic understanding of windows, mac OS, and networking
• High School Diploma
• In La Jolla office five days a week with occasional weekends required 
• Ability to lift 50 lbs +

The salary range for this role is $20/hr to $24/hr plus overtime. Actual compensation packages within this range are based on a wide array of factors unique to each candidate and role requirements, including but not limited to skill set, years and depth of experience, certifications, and specific location.

 

🎯 What Matters to Us

• Big-thinking in pursuit of purpose
• Diversity of thought
• Courage of conviction
• Transparency of intent
• Ingenuity of AND
• Agility in action
• Adaptability of approach
• Grit in pursuit of mission

🌍 Also, we would like you to know

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

💡 Learn more about why a career at Altium is an opportunity like no other: https://www.youtube.com/watch?v=cAYCOLpPLPE 

✈️ Altium Benefits: https://careers.altium.com/#s-benefits