Constant Patient Observer Security Supervisor | Full Time | $26/hr

Security Supervisor: Hospital Environment

Location: Providence, RI

We Help Make Your World a Safer Place.

Securitas plays an essential role for our clients and in society. The Security Supervisor position helps maintain a safe and secure environment for our clients by actively monitoring the premises, including patrolling a variety of locations. They preserve order while enforcing regulations and directives for a client site pertaining to personnel, visitors, and the area. Frequently our Security Supervisors will provide customer service and information to a client's employees and customers while supervising Security Officers and supporting hospital operations.

Key Responsibilities

Continuous Monitoring: Maintain uninterrupted observation of assigned patients to ensure a safe environment while overseeing Constant Patient Observer and Security Officer activities.

Access Control: Regulate access to patient care areas, screening visitors and their belongings for potential hazards.

Safety Assurance: Remove potentially harmful objects and maintain a secure setting for patients under extended care.

Behavior Monitoring: Stay alert to patient behaviors, particularly during late-night or low-activity periods.

Staff Protection: Support and protect medical staff in situations where a patient poses a risk to themselves or others.

Compliance: Adhere to company and client policies and report any changes or incidents immediately while ensuring staff compliance with all policies and procedures.

Communication & Collaboration: Notify clinical staff, chain of command, and Hospital Management of behavioral escalations or location changes; assist with patient restraints only as a last resort, prioritizing safety and dignity.

Customer Service: Provide courteous, respectful interactions with employees, patients, and visitors, presenting a professional image of the client and security team.

Monitoring & Patrols: Conduct foot patrols to identify hazards, security violations, or unauthorized individuals; inspect buildings and grounds.

Incident Response: Protect evidence, secure accident or emergency scenes, and respond to fire, medical, hazardous materials, or weather-related incidents following established procedures.

Reporting: Prepare logs, reports, and documentation using clear grammar and professional standards.

Safety Enforcement: Ensure property removal complies with client policies; direct individuals causing disturbances to leave the premises.

Supervision: Supervise Security Officers and Constant Patient Observers, provide guidance and training, assign duties, monitor performance, and ensure compliance with company and hospital policies and procedures.

Additional Duties: Perform other security-related and supervisory tasks as required by site needs.

Qualifications

• Excellent observational and de-escalation skills; able to remain calm under pressure
• Strong communicator; capable of working closely with both clinical and security teams
• Committed to ethical practices and following all safety protocols, always maintaining a safe and respectful approach. 

Requirements

• At least 18 years of age. 
• Reliable means of communication and transportation.
• Legal right to work in the United States. 
• Ability to effectively speak, read and write English.
• High school diploma, GED, or equivalent. 
• Covid-19 required for client site. 
• 1+ years of security, military or law enforcement preferred.
• 1+ years in a healthcare or high-paced setting preferred. 

Enhanced Benefits

• Medical Insurance (Anthem), Dental Insurance (Aetna) & Vision Insurance (VSP)
• 401k with Employer Matching
• Paid Life Insurance, Paid Time Off, Paid Uniforms, Paid Training 
• Sons and Daughters Scholarship Program
• Specialized Programs for Continued Education for Security Officers
• Specialized Programs to Assist in Healthy Lifestyle and Financial Wellness
• Employee Assistance Programs (EAP)
• Employee Discount Programs (Vehicles, Cell Phone, Cable, Appliances, Theme Park Tickets, etc.)