IT ANALYST - Business Systems Analyst

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

About Duke Health Technology Solutions

Pursue your passion for caring and innovation with Duke Heath Technology Solutions, which is dedicated to the transformation, development, and management of enterprise information technology solutions across Duke Health. By harnessing the power of innovative technologies like cloud computing and artificial intelligence — and pairing them with a forward-thinking approach — Duke Health Technology Solutions is revolutionizing the future of health care at Duke Health and beyond.

POSITION DESCRIPTION

Job Title:  3844- DHTS IT Analyst - Business / Systems Analyst

 

Primary Role:  This position reports to the DHTS-Data Partnerships Director of Data and Analytics Platforms. This individual will be primarily responsible for IT Service Management, System Compliance and Platform Lifecycle Management of the Duke Data Hub platform (data lake) and Federated Clinical Analytics Platform (FCAP) and drive the sourcing of new data modalities into those platforms.

The candidate should be skilled in ITIL service, incident, problem, and change management, creating and maintaining system documentation in support of audit and compliance reviews, and managing requirements and development team activities in the creation of quality solutions.

The Business / Systems Analyst will be a member of a Data Engineering Scrum team that is delivering solutions focused on using state of the art cloud data and analytics tools including traditional and near real-time data warehousing, big-data, relational and document-based databases using both extract, load, transform (ELT) toolsets as well as REST APIs and FHIR.

 

Essential Tasks/Responsibilities

• Document all platforms and configurations, and execute system reviews and test plans as required by internal and external compliance and audit groups
• Evaluate Duke clinical systems that hold data that are desired to be included in the platforms and work with the application owners and the solutions architect to design and document the data flows and required compliance documentation to perform extracts of the data
• Translate service requests and incidents entered by our partners and internal customers into work items and track those work items to completion
• Manage change requests through the DHTS change management process coordinating with cross functional groups through the build, test, and implementation phases
• Support the Data Partnerships QA team to ensure hi