Payroll Tax Filing Senior Analyst (Agency Relations)

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At Strada, possibility isn’t just a promise – it’s the foundation of everything we do. We believe in unlocking potential for every colleague, creating a journey of growth, discovery, and impact.

With the support, resources, and opportunities we provide, you’ll build a fulfilling future – working on meaningful projects that span industries and regions, contributing to outcomes that matter.

Strada is a people, payroll, and technology leader simplifying international workforce management. Operating in 180+ countries, we design and deliver people-first solutions powered by cloud-based technology – helping organizations grow and enabling workforces to perform at their best.

Learn more at www.stradaglobal.com

Payroll Tax Filing Senior Analyst (Agency Relations)

Job Description

The Payroll Tax Filing Senior Analyst requires strong expertise in payroll tax compliance, agency relations, and notice resolution. This role is client-facing and requires the ability to research, analyze, and resolve payroll tax issues while serving as a subject matter expert to clients and internal teams. This position will oversee tax filing operations, support escalations, manage third-party suppliers, and drive process improvements to ensure timely, accurate, and compliant payroll tax filings. This position is 100% remote (work from home).

Payroll Tax Filing Senior Analyst (Agency Relations) duties include, but are not limited to, the following:

• Serve as a subject matter expert on payroll tax filing and notice resolution, providing guidance to clients and internal teams.

• Research compliance and regulatory issues; ensure timely and accurate responses to tax agencies.

• Manage and support payroll tax notice resolution, including root cause analysis, penalty and interest calculations, abatement requests, and prevention measures.

• Support onboarding and implementation of new clients, including testing and validation of system interfaces.

• Collaborate with Operations Managers on reporting, metrics, and delivery performance; identify and communicate process improvements.

• Oversee and manage relationships with tax filing suppliers to ensure service quality and compliance.

• Compile, analyze, and report tax filing metrics; monitor variance analysis and escalate issues when needed.

• Approve and manage work checklist queues to maintain accuracy and timeliness of filings.

• Mentor colleagues and share expertise to strengthen team capability.

• Communicate effectively with clients and internal partners on tax operations, issue resolution, and compliance updates.

• Perform under tight deadlines while maintaining accuracy and regulatory compliance.

Education and Experience

• High School Diploma required; bachelor’s degree preferred.

• Minimum 3 years’ experience in payroll tax filing.

• Proficiency in Excel (pivot tables, VLOOKUPs, macros).

• Experience with payroll tax filing software (3+ years).

• Strong verbal and written communication skills.

Location: Remote - US

At Strada, our values guide everything we do:

• Anticipate Customer Needs – We stay ahead of trends so our customers can grow and succeed.

• Own the Outcome – We take responsibility for delivering excellence and ensuring things get done right.

• Challenge Ourselves to Work Smarter – We move faster than the world around us to drive change and accomplish more.

• Empower Each Other to Solve Problems – We tackle challenges head on, ask tough questions, and collaborate to find the best solutions.

• Care About Our Work – We understand that what we do impacts millions, and we have a responsibility to get it right.

Benefits

At Strada, we support your whole self—offering a range of benefits for your health, wellbeing, finances, and future. These include health coverage, wellbeing programs, paid leave (vacation, sick, parental), retirement plans, learning opportunities, and more.

All offers are contingent on successful completion of background checks, where permitted by law and as appropriate for the role. These may include identi