SAP iXp Intern - Service Delivery Excellence

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At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. 

What You’ll Build

 

The SAP Internship Experience Program is SAP’s global, strategic, paid internship program that provides university students with opportunities to find purpose in their careers. This is more than an internship; it’s the foundation for a career built on connection, creativity, and impact.

 

Position title: SAP iXp Intern – Service Delivery Excellence

Location: Newtown Square, PA/Virtual

Expected start date: May/June 2026

Duration: 6 Months (potential for extension) 

Schedule: 40 Hours per week

 

 

The Global Delivery Hub (GDH) is SAP’s worldwide delivery organization, bringing together diverse teams across regions, cultures, and solution areas to support customers throughout their SAP transformation journeys. Within GDH, the Cross Solution Delivery (CSD) organization focuses on services and processes that span multiple product domains, ensuring consistency, quality, and operational alignment across global delivery teams.

 

The Virtual Project Room (VPR) operates inside CSD and supports Max Success Plans and Premium Engagements by providing structure, coordination, and operational clarity across the delivery lifecycle. Our team embodies a strong culture of helping — we help customers navigate complex challenges, and we help internal colleagues through problem analysis, knowledge sharing, and connecting them with the right information and experts.

 

Many of our global delivery colleagues work directly with customers, including periodic on site visits to support Premium Engagement services. However, this internship is a dedicated back office role based in the Newtown Square office. Interns contribute to the internal processes that keep global delivery running smoothly, gain exposure to SAP’s delivery ecosystem, and work alongside a highly diverse team committed to collaboration, learning, and customer success.

 

Visual Impressions:

SAP MaxAttention Services in a Nutshell

The Life of a Solution Architect within the CoE

Feel free to add any videos of your team or office that are posted on Life at SAP YouTube channel (ex: Learn more about the SAP Digital Business Services at Asia-Pacific Japan by watching this video / Watch this video and get to know the LAC Talent Acquisition team! / Learn more about our SAP Labs India in this video). 

 

 

In this role, you will:

 

As part of the Virtual Project Room (VPR) within Cross Solution Delivery, you will support the operational backbone behind Max Success Plans and Premium Engagements. You’ll work alongside experienced team members to ensure service orders are properly structured, validated, and ready for delivery, while helping maintain alignment with global procedures and supporting coordination across SAP’s worldwide delivery teams.

 

You will gain hands on experience with SAP’s delivery ecosystem by contributing to process execution, data quality, documentation, and cross team communication. This is a back office role based in Newtown Square, working closely with global colleagues across the Global Delivery Hub (GDH).

 

Key responsibilities include:

 

• Enhance internal documentation (e.g., VPR SharePoint)
• Maintain and update CRM service orders
• Monitor and triage the VPR inbox; assign tasks to team members
• Track and support critical scheduling and staffing conversations
• Evaluate incoming change requests and implement required updates
• Coordinate staffing procedures across global delivery teams
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