Sr. Director of Fuel Operations

Description

Position Summary

The Sr Director of Fuel Operations leads all activities related to Tiger Fuel operations including a team of Branch managers supporting office personnel, delivery drivers, and service technicians to ensure performance metrics are achieved in a safe, productive, and cost-efficient manner. This role is responsible for directing all business operations in Charlottesville, Fredericksburg and Orange with service areas including Albemarle County, Greene County, Madison County, Orange County, Culpeper County, Spotsylvania County, King George County, Stafford County, Richmond County, Caroline County, Hanover County, Goochland County, Fluvanna County and the surrounding areas.

This position may be located in Charlottesville, Fredericksburg or Orange as their home office, but will travel frequently to the other locations they support.

Job Description

Essential Duties and Responsibilities

• Support multiple branches to ensure they have adequate staffing and are meeting performance expectations. 
• Set prices for fuel as well as oversee the service department's installation pricing
• Review and comment on P+Ls for each branch. 
• Monitor maintenance and quality of the fleet and propose annual replacements. 
• Review production and operating reports and directs the resolution of operational and maintenance problems to ensure quality service and prevent operational delays
• Perform timely administrative activities associated with the effective management of plant operations, including compiling, storing, and retrieving data for reports
• Organize office operations and procedures such as bookkeeping, preparation of payroll, filing systems, request of supplies, and other clerical services
• Manage employee workloads to minimize redundancy and maximize productivity
• Train and ensure all assigned employees are aware of and comply with Tiger Fuel Company’s procedures and regulations
• Promote the “Tiger Way” and our cycle of success by building high quality relationships with employees, customers and outside vendors.
• Maximize office and field productivity through proficient use of appropriate software applications and the latest technology. 
• Oversee the overall repair and maintenance of plants and equipment, develops office budget, and initiates cost control programs as needed
• Inspire and motivate employees to meet performance standards, inspiring respect, trust, and provides appropriate recognition to peers and subordinates
• Includes team in planning, decision-making, and process improvement; makes self available to employees and provide regular performance feedback, spends at least one day per week in each branch location. 
• Observe and coach safety and security procedures, make sure trainings are completed, safety bonuses are being earned, and any claims are being handled properly.
• Perform annual performance reviews for three directors of fuel ops. 

Qualifications and Experience

• At least four years experience in managing a similar industry/business
• Demonstrated ability to manage multiple projects and deadlines with efficiency
• Possesses excellent written and oral communication skills
• Proficient in Microsoft Word, Excel, PowerPoint and Outlook
• Superior relationship building skills and experienced management background, motivation and self-direction
• Passionate about energy and providing best-in-class customer service support
• Able to learn new technologies, quickly becoming the expert of a rapidly evolving set of technology needs
• Proven ability to provide troubleshooting and assistance as needed 
• Patient, professional, and adaptable to a wide range of people and backgrounds
• Experience in the petroleum or propane industry preferred

The above is intended to describe the general content and requirements of this job. It is not a comprehensive statement of job functions, responsibilities or requirements.