Senior Program Manager

Description

REPORTS TO: Vice President of Strategy and Innovation

SUPERVISES: Program Manager and Program Coordinator

STATUS: Exempt, salaried, full-time
LOCATION: Chicago, Illinois, (currently hybrid remote/in-office schedule)

SALARY RANGE: Senior Program Manager: $60,170-$91,070 (commensurate with experience)

ABOUT ALL CHICAGO:

All Chicago MHH's mission is to unite our community and resources to provide solutions that ensure and sustain the stability of home. On any given night, nearly 6,000 Chicagoans do not have a place to call home. These are our neighbors and together we can ensure that we all have stable homes.

All Chicago MHH prevents and ends homelessness through emergency financial assistance, community partnerships, data analytics, and training and research. We strengthen our community's collective efforts to prevent and end homelessness, guided by a vision of impact, influence, and inspiration. As our name implies, All Chicago MHH brings together homeless service providers, non­ profit partners, donors, and people with the lived experience of homelessness in a strategic effort to make homelessness history in Chicago.

We bring a sense of collaboration to our work and actively seek solutions through partnership! Come to work with passionate, like-minded colleagues in a supportive environment as we help end homelessness. Learn more at www.allchicago.org.

Position Summary:

All Chicago seeks a Senior Program Manager to serve as a strategic leader in advancing All Chicago and the homeless response system’s approach to homelessness prevention. 

The SPM is primarily responsible for establishing a framework for prevention resources within All Chicago, which includes both the oversight of prevention financial resources as well as collaboration with other systems to prevent discharge into homelessness. The SPM is responsible for identifying and managing partnership relationships that advance the prevention work, and overseeing subcontracts or contracts that support service delivery. The SPM must be able to help All Chicago create and implement a strategic vision for ensuring that prevention resources are maximizing impact. This will be done in conjunction with the Data and Performance Team. The SPM must have excellent relationship, management, and organization skills along with knowledge of budgets, compliance, and monitoring. Additionally, the SPM will be responsible for working on other special projects related to All Chicago’s role as the Collaborative Applicant and lead on the CoC Implementation Structure. 

Desired Core Competencies: 

• Coaching: Excellent coaching and mentoring skills that grow, invest in, and motivate staff. 
• Strategy & Planning: Identifies and anticipates needs and creatively and efficiently develops strategies to meet those needs and those of the organization.  Ability to strategically develop a long-term plan for a work area and identify the means and capacity to execute it.
• Team building: Motivates and aligns a team around common goals that align with the organization’s strategic vision. 
• Communication: Communicates clearly and collaboratively through written and verbal methods and with diverse stakeholders. Manages streams of information appropriately and effectively. 
• Strategic Data Analysis: Ability to analyze data and use it to frame decision-making discussions and assist with planning.
• Project Management: Develop short and long-term plans to increase landlord relations, unit acquisition and review the quality assurance and data entry. 
• Improvement: A champion of continuous quality improvement.

Position Responsibilities: 

Program Oversight Responsibilities

• Work with the Vice President of Strategy and Innovation to ensure all programming aligns with known research and best practices; develop and implement changes to programming necessary to maximize impact.
• Develop and retain relationships with leaders in other systems, such as child welfare, to collaboratively prevent discharge into homelessness.
• Use a Data Driven Performance Management approach for managing subcontracted partners, including leading the evaluation, data analysis, continuous improvement, and reporting activities, including to donors and other stakeholders.
• Ensure strategic and appropriate connections between the team and other teams at All Chicago.
• Manage relationships with all subcontracted partners, including working with the finance and con