Mobilization Director- Healthcare +

Job Description

The successful candidate is a forward thinker, exercises a solid level of business acumen/savvy, organization, and activation leadership skills.

The job requires a strategic mindset, excellent communication abilities, self-motivation, and creativity.  
Necessary skills include the ability to lead, influence, and collaborate in matrix-organized, cross-functional teams to optimize resources and promote focus, accountability, performance, transparency, and simplicity. Director oversees planning/execution, roles/responsibilities, monitoring, and communication cadence.

The role consistently executes and exemplifies the team’s brand and reputation of excellence while maintaining the integrity of the specific client right to win strategies and objectives to achieve outstanding outcomes.
 

Job Responsibilities

•    Perform account activation duties such as opening lead accountable for facilitating new account project plans, inclusive of onsite visits, as needed
•    Manage a practical implementation path and handoff of activation in a simple, rigorous, and measurable manner
•    Work in partnership with all stakeholders tailoring an opening plan ensuring successful account opening and ongoing momentum
•    Enable delivery with speed and agility by clearly understanding all challenges and opportunities
•    Move many multi-faceted and multi-tiered processes forward while maintaining attention to detail under extreme time pressures
•    Assess program performance and aim to maximize ROI by analyzing the efficiency and costs of existing processes; identify areas of improvement
•    Aggressively manage implementation processes, improvement teams, and other stakeholders. Create and present reports, develop and perform trainings as needed.
•    Create documentation outlining process and program changes; provide troubleshooting and continuous improvement strategic thought leadership
•    Employ resourcefulness drawing on diverse approaches to provide solutions and information to achieve desired outcomes
•    Enable identification, resolution, and potential escalation of issues and mid-course correction/revision of plans
•    Validate the expected plan execution and outcomes as defined/desired by Client/Aramark
•    Identify and manage risks that may impede the plan success
•    Continually bring perspective based on input/feedback and identify ways to improve effectiveness/efficiency while simultaneously leveraging effective practices 
•    Foster support and relationships by developing a strong level of trust and credibility with all stakeholders; act as an operator advocate throughout the process
•    Manage high, wide, and deep expectations throughout the process to foster an environment of accountability and partnership
•    Utilize deliberate influence strategies to impact, shape, or re-direct the behaviors of others without formal authority and to navigate through different levels of leadership and varied perspectives to achieve alignment
•    Accelerate buy-in through a series of activities that help end-users uncover barriers and co-design potential solutions
•    Translate and communicate information, implications, and recommendations using clear written and verbal skills appropriately with a diverse audience
•    Leverage subject matter experts to proactively expedite task actions
•    May act as the main point of contact for both business unit and client

Qualifications

•    Excellent ability to be part of multiple account activations/projects of varying size and complexity while simultaneously meeting conflicting deadlines in a diverse, challenging, dynamic, decentralized environment
•    Creative and flexible in style and attitude; employs a facilitative approach to project management and change management; adaptive to new situations
•    Professional with “moxie” who has an urbane and sophisticated business acumen that can give perspective and be an essential business partner
•    Proven ability to take strategy from concept to operational implementation
•    Demonstrates a strong aptitude for leadership with perseverance, assertiveness, high energy, and a sense of enthusiasm who can inspire and motivate others
•    Ability to build on a vision; design through process simulation and optimization for application development
•    Ability to be a decision maker on suitable strategies, objectives, and risk mitigations
•    Embodies the following essential foundations: 
•    Strong value system and unquestioned integrity
•    Active listening coupled with critical thinking 
•    Intellectual curiosity while navigating through ambiguity
•    Abili