Growth Manager, Brand Experience Practice

WHY DEPT®?

We are pioneers at heart. What this means, is that we are always leaning forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That’s why we hire curious, self-driven, talented people who never stop innovating.

Our culture is big enough to cope and small enough to care. Meaning, that with people across 20+ countries, we’re big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients' problems, no matter where you are in the world. 

THE ROLE

We are seeking an experienced and motivated individual to join our team as a Growth Manager, focusing on driving growth across our Experience service line. In this role, you will support the net-new pitch process, working alongside senior growth leaders to qualify net new opportunities, develop pitch win strategies, and project manage pitches from end to end. While the Experience service line delivers solutions across the gamut of branding, experience design, creative, and ecommerce, there may also be opportunities and expectations to support growth initiatives across the gamut of DEPT®’s capabilities including technology, product design and development, innovation, emerging technology, systems integration, media, and much more.

JOB PURPOSE

As part of the sales team, you will be responsible for driving revenue growth by identifying and acquiring new clients for DEPT® 's Experience service line, with a focus on selling branding, experience design, product design, ecommerce, creative and content solutions.

To be successful in this role, it is imperative to have a curious, commercially focused mind. A successful candidate will be very detail oriented, organized, able to juggle multiple projects and workstreams, and bring the ability to manage end to end new business pitch processes.

You must be able to quickly build trust and rapport with clients, ask the right questions, bring excellent communication skills, and demonstrate ability to not only manage your own time effectively, but also to keep cross-functional teams organized and aligned to a single vision. 

The successful candidate will also have a proven track record of managing administrative tasks and will bring great sales and data hygiene skills and record upkeep in Salesforce.

PRIMARY RESPONSIBILITIES

• Be an initial point of contact for new client opportunities, asking the right questions to make informed prioritization decisions
• Collaborate with internal cross-functional teams to create business development materials, including pitch documents, presentation decks, and case studies
• Research new business prospects to qualify opportunities and uncover valuable client insights to drive our approach
• Create prospect client reports and summaries quickly and effectively
• Define POVs around new business leads detailing the areas of opportunity and strategic winning approach 
• Craft case studies, manage our content repositories, and maintain our business development database to ensure we have an accurate picture of our CRM efforts
• Manage pitches and proposals from start to finish, including the development of pitch strategies alongside product management, strategy, design, and engineering teams
• Track creative and business trends to spot opportunities to smartly target potential client partners across a variety of industries

WHAT WE ARE LOOKING FOR

Essential:

• 3-5 years of experience in agency growth, sales, or client services
• Self-starter: Someone who thrives in a deadline-oriented environment and is highly organized. You can manage multiple tasks with ease, strategically prioritize them, and analyze opportunities to make recommendations on approaches
• Comfortable trying new things, quick to learn new skills, and able to proactively identify new opportunities
• Strong presentation skills, with the ability to effectively communicate complex ideas to clients and internal stakeholders.
• Detail-oriented with the ability to coordinate projects across multiple teams and functions
• Well-versed and passionate about digital experiences, branding, creative, and tech
• A strong communicator offering both excellent writing skills as well as impressive presentation skills.

 

WHAT DO WE OFFER?

We are a collaborative, open-door, best-idea-wins environment that fosters personal and company growth and has fun doing it. Here is a snapshot of our  benefits package:

• Healthcare, Dental, and Vision cov