Senior Manager Training and Change Management

Role Overview

Entegra Procurement Services is a subsidiary of Sodexo and part of a global procurement network that manages more than $36 billion in spend for food, services and supplies, and serves more than 120,000 purchasing sites throughout the United States alone. Entegra Procurement Services provides procurement management for multi-unit clients in industries including seniors, leisure, hotels, and restaurants. We deliver procurement solutions that drive operational effectiveness and innovative products and services.

 

Entegra is seeking a Senior Manager – Training & Change Management to join our team. The successful candidate will play an integral role in short-term and long-term projects. Working with the business, this individual will create and implement training content and learning experiences for client-facing digital products and contribute to change management for new initiatives. Your experience as a top-level contributor with expertise in Digital Adaption Platforms (DAPs), content authoring, and video editing to deliver top-notch client facing training content as it relates to our digital transformation goal is key to your success.

 

This is a Remote opportunity with candidate currently residing within 1½ hours of a major airport in one of the preferred locations listed below.  Candidate must support East Coast working hours.

• Mid-Atlantic: Atlanta (GA); Maryland; Washington, DC; Virginia.
• Northeast: New York (NY); New Jersey (NJ); Pennsylvania (PA); Delaware (DE).
• Midwest: Chicago (IL); Indianapolis (IN).
• Southeast: Dallas (TX); Irving (TX); San Antonio (TX).

What You'll Do

• Create and implement training content and learning experiences including eLearning modules, How To, FAQs, and other training materials.
• Deliver interactive instruction through training materials and presentations in both live and virtual classroom environments.
• Develop and deliver new training videos and other assets associated with the introduction of new products and features, services and/or sales methodologies in partnership with product, marketing, and sales.
• Facilitate workshops, meetings, and other client interactions.
• Provide training (i.e., hands on training and training materials), and organizational development support to support change and ensure adoption of technology.
• Support the program/project manager with the definition and integration of change management activities into program/project plans.
• Participate in reviewing and improving the overall change management strategy, working with leaders to ensure tailored approaches.
• Support the project team to develop stakeholder/ and partner outreach and engagement efforts to obtain awareness, understanding, buy-in, and support.
• Maintain liaison with internal and external training agencies and advisory services.
• Implement surveys to measure learner experience and collect feedback for improvements, adjusting training curricula as needed.
• Stay up to date on emerging trends and technologies related to learning solutions development and instructional design.

What We Offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

 

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

What You Bring

• 3+ years’ experience in training, onboarding, and enablement, preferably in the SaaS software space.
• Change management experience preferred.
• Experience in Learning Management Systems, Instructional Design experience, Digital Adaption Platforms like Walkme, Attensi, Adobe or similar tools.
• Innovative, energetic, entrepreneurial self-starter who has experience taking initiative and owning end-to-end deliverables in a fast-paced, multi-priority, ambiguous environment.
• Strong ability to create and facilitate presentations and workshops across multiple topics to audiences of varying roles and tenure.
• Keen attention to detail, high degree of accountability and integrity
• Experience leading internal communications activities for organizational initiatives.
• Demonstrated experience producing organization-wide communications and communications strategies.
• Excellent verbal, interpersonal