Business Implementation Manager III

Workforce Classification:

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About the role of the Business Implementation Manager III

The Business Implementation Manager III (Product Owner) manages the implementation of critical projects, initiatives and work efforts, by leading a cross-functional team to ensure deliverables are met and that work is completed on-time and in alignment with business expectations. Working within an Agile team, the Product Owner is crucial to support products and initiatives that run on the product cycle and are completed year after year, such as regulatory/compliance oversight and supporting product strategies.  The BIM III provides support to business leaders in planning for work including analyzing impact of work, identifying resources needed to accomplish objectives and key issues that will impact team success. This individual should expect to assist business leaders in analyzing and planning for future initiatives.

What you’ll do:

• Develop work schedules and implementation plans for moderately complex assigned implementations with impacts across multiple departments and sometimes with undefined deliverables.
• Collaborate with business partners such as legal and regulatory to ensure appropriate scope and considerations are included in implementation plan.
• Identify and secure resources needed for implementations to ensure compliance with regulations or product design.
• Where required, partner with IT resources to enable system enhancements.
• Coordinate, direct, and hold accountable resources involved in implementation, including those from other business areas. May assist teams in successfully negotiating ownership and desired results of impacts of implementations, initiatives or work efforts with stakeholders and impacted areas.
• Provides leadership in defining the scope of change, related impacts and evaluation of implementation approach.
• Communicates both orally and in written forms (formal and informal), with all audiences within the organization and the implementation team.
• Monitor implementation activities and schedules to ensure achievement of goals.
• Document activities and decisions made by team.
• Escalate issues/risks as needed.
• Create and distribute status reports.
• Identify any gaps in processes, ensuring that solutions are found, communicated and documented.
• Conduct post implementation lessons learned evaluation.
• Other duties as assigned.

What you’ll bring:

• Bachelor’s degree in business or the equivalent of four (4) years business experience. (Required)
• Five (5) years of implementation management, business management or project management experience. (Required)
• Experience leading projects in an Agile/ Scrum work environment. (Preferred)
• Previous project management experience. (Preferred)
• Working knowledge of insurance products and regulations. (Preferred)
• Master’s de