Manager, Operations (Outpatient), Outpatient Surgery, Full-Time, Exempt

Central to all that California has to offer, Adventist Health Bakersfield has been providing an extraordinary team of world-class physicians, top-notch medical technology, caring professionals and award-winning quality since 1910. We are comprised of a 254-bed acute care hospital and 20 primary and specialty care medical offices. As one of America's fastest growing cities, Bakersfield offers affordable housing on the West Coast, beautiful weather, high-quality education and it is just a few hours away from Yosemite and Sequoia National Parks, the Central California Coast and Southern California's great sports, theaters, concerts and amusement parks.

Job Summary:

Maintains responsibility for operational, day-to-day oversight of managerial duties including registration/clerical functions, financial management, operational performance, clinical performance and outcomes, business and program development. Serves as working supervisor for team or work group using comprehensive knowledge of a seasoned professional. Supervises and directs the activities of various levels of assigned personnel using both professional and supervisory discretion and independent judgment.

Job Requirements:

Education and Work Experience:

• Bachelor’s Degree or equivalent combination of education/related experience: Required
• Master's Degree: Preferred
• Five years' relevant experience: Preferred
• One year's leadership experience: Preferred

Essential Functions:

• Provides technical leadership while performing escalated or complex duties. Oversees employee/delegate work tasks throughout the organization to ensure tasks are completed properly and timely. Adheres to medical and legal patient practices. Schedules staffing shifts and in-house education.
• Collaborates with management and top professionals/specialists in selection of methods, techniques and analytical approach. Participates in goal setting process with clinic management team. Develops and implements strategy to achieve monthly/annual goals.
• Performs marketing research and maintains physician contact information. Ensures patient satisfaction. Uses independent judgment requiring in-depth analysis of variable factors.
• Conducts performance reviews and provides input on direct reports for human resource decisions such as hiring, promotions and disciplinary actions. Participates in the development of employees.
• Participates in the preparation of the department budget.
• Performs other job-related duties as assigned.

Organizational Requirements:

Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations, including, but not limited to, measles, mumps, flu (based on the seasonal availability of the flu vaccine typically during October-March each year), COVID-19 vaccine (required in CA, HI and OR) etc., as a condition of employment, and annually thereafter. Medical and religious exemptions may apply.

Adventist Health is a faith-based, nonprofit, integrated health system serving more than 90 communities on the West Coast and Hawaii with over 400 sites of care, including 26 acute care facilities, clinics, home care, and hospice agencies in both rural and urban communities. Our compassionate and talented team of 37,000 includes employees, physicians and volunteers driven in pursuit of one mission: living God's love by inspiring health, wholeness and hope.