Software Analyst Senior Vistex

SUMMARY OF POSITION:

This position provides application support for Company Vistex V4 processes worldwide. Support to include analysis, design, functional configuration, development, testing and maintenance support for Vistex pricing, quotes, agreements, and claims. Customer expectations and critical timelines are met or exceeded by managing and coordinating high level complex projects. Will work with overall project team members and may act as Team Lead to ensure projects are planned, coordinated, and organized to meet production schedules and end-user department requirements. Works under the general direction of the Bourns SAP Sales and Distribution Manager; may require a dual reporting responsibility.

 

DUTIES AND ACCOUNTABILITIES (End Results Expected):

1. Responsible for project delivery, upgrades, enhancements, business process improvements and daily support of worldwide Vistex SD processes to ensure optimal system performance. This includes analysis, design, functional configuration, testing and maintenance support.

 

1. Ability to do the following in Vistex V4: configuration, master data, processes, ABAP, pricing calculation buckets, calculation procedures, Claims, Fiori UI set up and data flow as well as basic SAP SD sales processes including order management, scheduling agreements, pricing, delivery, shipping, and invoicing.

 

1. Works daily with business/end users to resolve production issues.

 

1. Oversees, either directly or functionally, other Software Analysts in a team environment to carry out software development and support functions.

 

1. Performs complex unit and integration testing for process improvements as required in assigned modules from development to production, troubleshoots configuration to support short-term and long-term business goals.

 

1. Develops and proposes new ideas and advancements of new software concepts in support of Bourns corporate goals and objectives.

 

1. Interfaces with functional unit process owners and users to identify, define, and document operational needs and objectives, current operational procedures, problems, input and output requirements and levels of system access. Provides support in determining feasibility of a software and/or hardware system that fulfills requirements, are cost effective, business related, and operationally compatible, when necessary.

 

1. Conducts, directs, and coordinates efforts relating to special or assigned new software studies and/or evaluations.

 

1. Creates and updates detailed business process procedures that can be easily understood by end-users.

 

1. Educates users and supports training in the usage of the Vistex modules, systems, and functionality.
2. Maintains problem and project information in SharePoint and Help Desk databases. Tracks and documents changes as required.

 

1. Work on cross-functional project teams for enhancements, upgrades, new acquisitions, and future roll outs. Gathers and documents requirements, designs processes, creates business blueprints, responsible for all functional configuration, creation, and execution of testing plans, implementation in production and then daily support for business/end users. Ensures all plans and issue identification are clearly communicated to business and IT management.

 

1. Is responsible for communication of operational documentation and processes to the IT Operations and Help Desk Organizations.

 

1. Performs other job-related duties as assigned.

 

BASIC JOB REQUIREMENTS: