Staff Product Operations Manager

About Us 

dbt Labs is the pioneer of analytics engineering, helping data teams transform raw data into reliable, actionable insights. Since 2016, we’ve grown from an open source project into the leading analytics engineering platform, now used by over 50,000 teams every week. 

As of February 2025, we’ve surpassed $100 million in annual recurring revenue (ARR) and serve more than 5,400 dbt Cloud customers, including JetBlue, HubSpot, Vodafone New Zealand, and Dunelm. We’re backed by top-tier investors including Andreessen Horowitz, Sequoia Capital, and Altimeter. At our core, we believe in empowering data practitioners:

• Code-based data transformations unlock transparency, flexibility, and collaboration
• Analysts should adopt software engineering best practices to build trusted data products
• Core analytics infrastructure should be open source and user-controlled
• Analytic code—not just tools—should be shared and community-driven

dbt is now synonymous with analytics engineering, defining the modern data stack and serving as the data control plane for enterprise teams around the world. And we’re just getting started. We’re growing fast and building a team of passionate, curious people across the globe. Learn more about what makes us special by checking out our values.  

We are seeking a Staff Product Operations Manager to serve as a force multiplier for our Product organization at dbt Labs. In this role, you'll be the operational backbone of our product team—enabling scale, improving product velocity, and serving as the connective tissue between EPD (engineering, product, design, support, forward deployed engineering) and our GTM teams (solutions architect, sales, sales enablement, sales strategy, etc).

You'll work closely with the Chief Product Officer, Chief Technology Officer, Product Management, Design, Engineering, and cross-functional stakeholders (including Docs, Support, Enablement, and Marketing) to reduce delivery friction, optimize feedback loops, and drive internal alignment. As our team grows, you'll play a critical role in ensuring the right systems, tools, and rituals are in place to help us operate with excellence.

What You'll Do

Drive Product Launch Readiness

• Orchestrate end-to-end product launches with GTM teams (Sales Enablement, Docs, Support, Marketing, Training)
• Coordinate external-facing PM engagements, including roadmap presentations, beta feedback loops, customer calls, demo days, and conference participation (e.g. Coalesce)
• Partner with Sales and Marketing to ensure the team has the assets, positioning, and product context needed to win in the market
• Collaborate with Support and CS to close the loop on customer issues, feature requests, and product experience gaps

Operationalize Best-in-Class Product Practices

• Drive cross-functional alignment on product innovation by establishing robust interlock processes between Engineering, Product, Design, and GTM teams to ensure CEO and GTM leadership buy-in on strategic product bets and innovation initiatives
• Develop and implement frameworks, tooling, and rituals that elevate product quality and speed
• Build scalable systems for collecting, synthesizing, and actioning user feedback across channels
• Drive experimentation processes and support data-informed decision making by surfacing the right metrics and insights
• Identify inefficiencies and propose process improvements that unlock focus and clarity for product teams
• Maintain a single source of truth for our product roadmap, ensuring the company and GTM teams have crystal clear understanding of upcoming releases
• Own processes for contractual commitments, PRDs, beta programs, and product release definitions (GA, preview, beta)

Drive Key Company & EPD Processes

• Own and drive key EPD rituals:
  • Monthly EPD all-hands and product demos
  • Drive Board of Directors deck completion end-to-end for EPD
  • Drive QBR (Quarterly Business Review) completion end-to-end for EPD
  • Drive OKRs process including drafting, planning, and tracking for EPD
  • Lead EPD roadmap planning end-to-end
  • Drive monthly Business Review meetings

Enable Strategic Focus for Product Leaders

• Act as an advisor and right hand to the Chief Product Officer, functioning as a pseudo Chief of Staff for the product organization
• Own key operating cadences—weekly product updates, OKR tracking, board prep, and roadmap management
• Manage core product tools and own all EPD procurement in partnership with Finance and EngOps