Manager, QMS
DSVAbout the role
DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at www.dsv.com
Location: USA - VIRTUAL - US Tennessee
Division: Solutions
Job Posting Title: Manager, QMS
Time Type: Full Time
POSITION SUMMARY
The Quality Management Systems Manager position reports to the Regional Quality Manager within the region. This position will support overall functions and compliance for the client within the North America district. The QMS Manager is responsible to ensure the sites are compliant to the standards set by the client. Travel is a requirement for this position.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Oversee the execution of the Document Control System
- Oversee the execution of simplified SWIs with collaboration from the SMEs. Tech Writers and GCL SOP documents
- Update and support reporting through the MBR & QBRs
- Process Optimization- Continuous Improvement, In Full Delivery (IFD), Ticketing systems (LEGO), RCCA
- Collaboration with cross functional team to address quality issues and drive continuous improvement
- Assure compliance to standards
- Perform internal audits
- Follow action items to closure
- Monitor processes against set metrics
- Report on trends
- Assist in root cause analysis as needed to problem solve
- Lead Visual Management Activities with direction and follow up
- Other duties as deemed necessary by manager
SKILLS & ABILITIES
Education & Experience: The successful candidate for this role must possess an in-depth understanding of quality assurance, team spirit, successful communication with a varying audience, problem solving and must be proficient with computer applications. They should be able to orchestrate multiple projects and be able to prioritize as demand dictates. They will be professional, career driven, detail oriented and have strong analytical skills.
Computer Skills: Microsoft Office & G Suite a plus
Certificates & Licenses: Must have a minimum B.S or equivalent hands on experience
Language Skills
Mathematical Skills
- Good mathematical skills
Other Skills
- Visual Management
- Continuous Improvement
- FMEA creation
- Value Stream Mapping
- Technical Writing
- Project Management
- Data Analysis
- Auditing
- Gap analysis
- Process Audits
CORE COMPETENCIES
Independent Contributor
☐ Accountability
☐ Communication / Building Partnership
☐ Customer Orientation
☐ Developing Oneself
☐ Drive for Results
☐ Embracing Change
☐ Problem Solving
☐ Professional Competencies
PHYSICAL DEMANDS
Other Physical Requirements: Must wear composite-toed boots, hearing protection, ability to travel by car or plane, high frequency of computer keyboarding, high frequency of viewing a computer monitor, etc.
WORK ENVIRONMENT
EX: Work is performed primarily in office during day and night shifts. The noise level in the work environment is usually quiet in office settings and moderate in other situations.
Reasonabl
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