Specialist, Enrollment Communications

Welcome to Career Opportunities at Lindenwood University.

PLEASE READ: For all applications, please include your resume and cover letter. You may skip the “Quick Apply” page by simply clicking “Next” at the bottom of the page. When you arrive at the “Experience” page, you may upload all desired documents using the upload box labeled “Resume/CV.” This is the appropriate box to upload all documents.

Benefits of Being a Lindenwood Employee:

• Upon hire, employer-paid tuition benefits for bachelor’s (employee, spouse, and dependent) and master’s degree programs (employee and spouse only).
• Tuition discounts for doctoral programs (employee only).
• Comprehensive benefits plan: medical, dental, vision, life insurance, disability insurance, and retirement options.
• Paid holidays: MLK Jr. day, Good Friday, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving break (Wednesday – Friday), and winter break (Dec. 23 – Jan. 1).
• Free lunch Fridays: LU employees are eligible for a free meal on Fridays at the Evans Commons Dining Hall or Spellman Dining Hall; Chick-fil-A and Qdoba included.   
• Professional development opportunities through the Lindenwood Learning Academy.

JOB TITLE SUMMARY

Job Title: Specialist, Enrollment Communications

Division: Enrollment and Marketing

Evaluation Group: Staff

FLSA Status: Exempt

Reports To: Director, Enrollment Operations and Analytics

Positions Supervised: N/A

Review of applications will begin on April 23rd and will continue until the position is filled. The anticipated start date for the successful candidate is June 6th or later.

Job Summary

The enrollment communications specialist strategically develops, writes, and manages content to enhance recruitment efforts and support University enrollment goals for traditional, graduate, and online admissions. This position focuses on creating impactful, accurate, and brand-aligned messaging across various channels. The role ensures all communications adhere strictly to departmental and University branding guidelines, emphasizing accuracy, grammatical excellence, and strategic alignment.
 

Essential Job Functions and Performance Indicators

The intent of this job description is to provide a representation of the types of duties and level of responsibility that will be required of positions given this title. This job description shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.

Job Responsibilities and Execution

• Writes, edits, and implements strategic enrollment communications, ensuring alignment with University branding and messaging guidelines
• Creates compelling, targeted messaging for emails, digital content, print materials, and texting campaigns by analyzing current and prior campaign performance
• Ensures top-of-funnel communication including inquiry and application yield
• Collaborates with Enrollment and Marketing teams to maintain consistent and effective communication across all platforms
• Proofreads and reviews all enrollment materials to ensure accuracy, clarity, and adherence to branding standards
• Engages in regular secret-shopping and auditing of all enrollment communications
• Assists with the coordination and scheduling of content releases to maximize impact and engagement
• Supports content direction for targeted recruitment initiatives and specific enrollment-focused campaigns

Service Excellence

• Supports the mission of the University and serves as an ambassador of the Q2 culture of service excellence
• Models, supports, and holds others accountable to the University’s values
• Promotes the University's mission through high-quality, branded enrollment communications
• Demonstrates commitment to service excellence, accuracy, and professional standards in all interactions
• Supports a culture of continuous improvement and innovation within enrollment communications

Communication, Teamwork, and Collaboration

• Partners with internal departments and external vendors to execute comprehensive c