Sr. Account Manager - Safety

Company Description

We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.

As a company uniquely positioned to educate, entertain, and empower through our platforms, Comcast NBCUniversal stands for including everyone. Our Diversity, Equity, and Inclusion initiatives, coupled with our Corporate Social Responsibility work, is informed by our employees, audiences, park guests, and the communities in which we live. We strive to foster a diverse, equitable, and inclusive culture where our employees feel supported, embraced, and heard. Together, we'll continue to create and deliver content that reflects the current and ever-changing face of the world.

Job Description

In this role, you will specifically support our NCSI platform. As a strong team player, you will be responsible for providing unparalleled service to our existing enterprise level, NCSI customers.  Specifically, focusing on the optimization of our background screening packages, industry expertise and advising on customer’s safety programs. 

Job Duties 

• Foster relationships with NCSI Enterprise accounts and be a strategic partner for their national safety programs   

• Ensure a strong partnership with the NCSI Onboarding and Compliance teams to onboard clients 

• Be present at key industry leading events, as well as critical events for top NCSI customers  

• Hold regular account reviews with your territory and promote full adoption of NCSI’s solutions 

• Provide consultative feedback/advice to help create the best possible experience for our customers and their entire organization  

• Continue to gain advanced background screening industry knowledge while developing sales skills to better assist customers 

• Act as a leader within the Account Management division, being open and willing to teach your peers  

• Ensure that any statement of work (SOW) and service level agreements (SLAs) included in agreements are executed to or above customer expectations. 

• Foster a team atmosphere - support your teammates and share lessons learned  

• Maintain accurate daily record of sales activity using Salesforce.com 

• Meet and/or exceed department metrics and goals  

• Other duties as assigned   

Qualifications

Basic Qualifications  

• Expected to travel on an as needed basis for in person business reviews and key industry events  

• College degree or equivalent experience 

• Strong written and telephone skills required  

• 4+ years' experience in sales, account management, and/or customer service 

• Strong work ethic to effectively manage your time to drive growth within your assigned territory.  

• Demonstrated multi-tasking abilities with consistent and timely follow-through 

• A self-starter and problem solver, a team player  

Desired Characteristics 

• Strive for honesty, transparency, and accurate communication - always overdeliver  

• Able to exercise independent judgment while taking great pride in your work 

• Empathetic, solutions oriented and a true passion to service customers  

• Ability to embrace change and thrive in situations where there is no “paved path 

• Sales experience within background screening industry is preferred   

• Sales or direct working experience with the United States Olympic & Paralympic Committee is preferred 

• Experience using salesforce.com or similar CRM system is preferred  

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website.  

Pay range: $75,000- $79,000,000 per year with 43% Sales Incentive Comp t