Workforce Coordinator - Community Living

Description

OUR MISSION...

To create meaningful changes in the lives of individuals with disabilities and their families through the use of evidence based practices and dedicated service providers.

Behavioral Health Allies provide services to individuals with a variety of disabilities varying from 18 months through adulthood. We address the needs of families, schools and agencies by conducting assessments, developing and providing intervention as well as training, while utilizing the principles of Applied Behavior Analysis and Positive Behavioral Intervention & Supports.

Why Choose BHA?

· Employee-centric culture that prioritizes the well-being and development of its employees

· Comprehensive training and support

· Focus on collaboration and teamwork

· Commitment to growth and opportunities for advancement

· Competitive salary and benefits

· Meaningful service and advocacy work with regional leader in behavioral health

FULL-TIME BENEFITS

· Medical/Dental/Vision

· OnDemand Pay (get your pay when you need it)

· Health Savings Account (HSA)/Flexible Spending Account (FSA)

· Short/Long Term Disability

· 401K matching

· Additional $100 wellness benefit on top of your regular pay after 90 days!

· Referral bonus and more!

POSITION SUMMARY

The Workforce Coordinator is responsible for managing the scheduling and staffing needs of the Community Living Division, ensuring all shifts in 24/7 Community Living homes are covered efficiently. This role plays a critical part in maintaining compliance with training and certification requirements, tracking employee readiness, and minimizing overtime to support the smooth operation of homes and ensure quality care for residents. This position will ensure a high quality of life for people served by providing staffing relief within the Community Living division.

Requirements

QUALIFICATIONS:

• High school diploma or equivalent required; associate or bachelor’s degree in a related field preferred.
• A minimum of two years of experience in scheduling, workforce coordination or administrative roles, preferably in healthcare or behavioral health.
• Proficiency in scheduling software and Microsoft Office Suite (Word, Excel, Outlook).
• Strong organizational skills and attention to detail.
• The ability to work in a fast-paced environment and handle multiple priorities effectively.
• Ability to self-direct without daily supervision, manage calendar, organize tasks with strong skills in delegation, follow-up, and handle several tasks simultaneously. Excellent communication and interpersonal skills.
• Ability to observe, ask questions, listen actively, give and accept feedback effectively and problem-solve quickly/

KEY RESPONSIBILITIES:

Scheduling and Staffing

· Develop and maintain staff schedules for Community Living homes, ensuring adequate coverage for all shifts.

· Update and maintain the master schedule, ensuring that it always is accurate with current needs.

· Address last-minute call-offs and gaps in the schedule to minimize disruptions by having clear plans for disruption.

· Monitor and manage overtime to remain within budget and operational guidelines.

· Schedule PRN and substitute/superimposed for assigned sites, utilizing scheduling software.

· Ensure coverage provided to homes/programs matches the Master Schedule.

· Get to know the home staff and build relationships.

· Follow rules for approving overtime, ensuring overtime is managed within targeted goals.

· Ensure that the staffing management protocols are followed.

· Approve vacations weekly and log in the vacation calendar and tracking system.

Update all tracking metrics weekly.

Training and Compliance

· Track and communicate staff certifications and training, including LIMA (Level I Medication Aide), orientation, new hire and annual training.

· Ensure no staff are scheduled without completing the required training and certifications.

· Maintain accurate records of training completion and coordinate with training staff to address gaps.

Administrative Duties

· Maintain scheduling software and databases with up-to-date employee information.

· Collaborate with supervisors and management to address staffing challenges and ensure alignment with organizational goals.

· Prepare and distribute staffing reports, including overtime analysis and coverage gaps.

Communication and Coordination