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Associate Director, Customer and Market Insights
Rhythm PharmaceuticalsUnited Statesfull_timeVerifiedPosted 30 Jul 2024
About the role
Company Overview
Rhythm is a global, commercial-stage biopharmaceutical company committed to transforming the lives of patients and their families living with rare neuroendocrine diseases. We develop medicines for previously untreatable or undertreated diseases and provide meaningful support for healthcare providers and patients and their families. We recognize the courage it takes for patients and their caregivers to begin their journey of advocacy to find the answers they need. Their courage inspires us to challenge convention, ask bold questions and seek answers for them. Every day, we strive for excellence through our willingness to adapt, learn, and our tenacity to overcome barriers, together.
Job Summary
Reporting to the Head of Business Insights and Analytics, the Associate Director of Customer & Market Insights is responsible for all market insights efforts by providing unbiased, objective, in-depth insights to inform business decisions to ensure the successful launch and growth of current and future products.
The successful candidate will guide product strategy by providing a holistic, objective, and analytical viewpoint of the market and opportunities through ongoing situational assessment and understanding of market dynamics, customer needs, and competitor activities. The incumbent will collaborate through proactive thought partnership across Medical, Marketing, Sales, Managed-Access, and Patient Engagement and lead the market planning process.
Responsibilities and Duties
Qualifications
Rhythm is a global, commercial-stage biopharmaceutical company committed to transforming the lives of patients and their families living with rare neuroendocrine diseases. We develop medicines for previously untreatable or undertreated diseases and provide meaningful support for healthcare providers and patients and their families. We recognize the courage it takes for patients and their caregivers to begin their journey of advocacy to find the answers they need. Their courage inspires us to challenge convention, ask bold questions and seek answers for them. Every day, we strive for excellence through our willingness to adapt, learn, and our tenacity to overcome barriers, together.
Job Summary
Reporting to the Head of Business Insights and Analytics, the Associate Director of Customer & Market Insights is responsible for all market insights efforts by providing unbiased, objective, in-depth insights to inform business decisions to ensure the successful launch and growth of current and future products.
The successful candidate will guide product strategy by providing a holistic, objective, and analytical viewpoint of the market and opportunities through ongoing situational assessment and understanding of market dynamics, customer needs, and competitor activities. The incumbent will collaborate through proactive thought partnership across Medical, Marketing, Sales, Managed-Access, and Patient Engagement and lead the market planning process.
Responsibilities and Duties
- Proactively identify and diagnose business questions in collaboration with cross-functional partners, initiate and conduct market research, and deliver findings and recommendations to colleagues and leadership.
- Design and execute in-depth market research (data vendor identification, analysis design, summary, presentation of results) with third party vendors to support brand planning and forecasting.
- Work in collaboration with other Competitive Intelligence colleagues to understand current competitive dynamics through monitoring of competitor landscape via various channels and events.
- Deliver market, customer, and product insights that are actionable for the team and support the achievement of company objectives and resource optimization.
- Provides reliable and accurate analyses based on data provided to internal stakeholders to support decision making on key strategies (identification of gaps & needs).
- Support execution of marketing strategy by ensuring that all research and activities are aligned with and executed in accordance with the larger corporate and brand strategic plans.
- Oversee the organization and repository of all market research and competitive intelligence project insights.
- Inform the brand planning process based on an understanding of the market, the stages of the patient journey, and stakeholder influences throughout the journey.
- Ensure all marketing research activities are conducted in accordance with financial and ethical compliance guidelines.
- Ensure all Compliance, Privacy, and Legal processes are adhered to and considered when purchasing, ingesting, and using data
Qualifications
- Bachelor’s degree, advanced degree preferred.
- 8+ years of relevant experience in pharmaceutical industry with majority of experience in orphan drug/rare disease markets. Combination of in-house pharmaceutical company and consulting agency experience a plus.
- Experience and progressive responsibilities in sales/marketing data analysis, statistical analysis, and forecasting.
- US experience with demonstrated ability to effectively work across cultures, international experience a plus.
- Strong analytical skills with attention to details.
- Ability to synthesize and effectively communicate actionable insights via oral and written p
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